Large-scale indoor trampoline center hosting open jump, fitness classes, dodgeball & parties.
At a glance
Rating breakdown
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5 ★57%
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4 ★14%
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3 ★8%
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2 ★4%
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1 ★18%
Quick facts
- What is the rating of Urban Air Trampoline and Adventure Park?
- Urban Air Trampoline and Adventure Park is rated 3.9 out of 5 based on 613 reviews.
- Where is Urban Air Trampoline and Adventure Park located?
- 1256 Indian Head Rd, Toms River, NJ 08755
- How can I contact Urban Air Trampoline and Adventure Park?
- Phone: (732) 659-9060 · Website: urbanair.com
What type of trampoline park doesn’t allow you to do flips and tricks? The whole point of going to a trampoline park is to do just that. Especially getting told not to do flips next to the sign picture down below. Not worth the money.
NOT GOOD FOR OLDER KIDS ANYMORE!
Currently a member because was always able to enjoy but now they don’t allow flips and tucks. Older kids are bored and don’t want to stay long enough to make it worth the cost.
Currently a member because was always able to enjoy but now they don’t allow flips and tucks. Older kids are bored and don’t want to stay long enough to make it worth the cost.
The play area was filthy. I took pictures the mats in some areas were popped up, there were pieces of foam and garbage and dirt all over. Some of the climbing material was torn, rusted and just falling apart. I’m highly dissatisfied with my experience and it’s very upsetting since we visit often but it’s not worth the money. I felt so gross walking around in there with my daughter with socks on and no shoes. We cut our time and left right away. Usually we’ll stay and spend money on the toys games and food but we ended up going somewhere else after I saw how unsanitary it was.
0 stars, a girl I know went to this place with her son that has autism, and she got kicked out because the employees felt “uncomfortable”.
I was planning on taking my 2 year old son here but he’s a very curious toddler that loves running around, as much as we tell him to stay calm or not to run around, he just won’t listen because he a learning toddler!.
Multiple people tagged them through Instagram about the incident and they disabled the account….
I was planning on taking my 2 year old son here but he’s a very curious toddler that loves running around, as much as we tell him to stay calm or not to run around, he just won’t listen because he a learning toddler!.
Multiple people tagged them through Instagram about the incident and they disabled the account….
I never leave one stars for companies! Never, but this is completely warranted. The staff is completely rude and disrespectful young kids who they put in charge of watching over other young kids. My son was cursed at by a staff member, then was yelled at when they assumed he was playing hide and seek, they proceeded to then kick him out, with out finding the parent in charge of him! This happened almost a year ago. I tried to call and speak to a manager which is hilarious bc they don’t care because they are just kids themselves. They never said he was kicked out for good. Fast forward to now. We have been back a few times since, well today apparently that same nasty worker must have been there, bc my son went with his friends and without doing anything they told him to leave again without even looking or calling his parent. They made him leave out of the front door without finding who was watching him there or calling his parent. He is 13!! He is not old enough to kick outside. Thankfully he has a phone and could call me to let me know what was happening. I’m beyond upset. If something would have happened to him they would have had a huge lawsuit on their hands. Terrible customer service and terrible human beings! I’m so disgusted. Urban air you really need to get someone old enough in there to be in charge, not these little kids, being in charge of kids. I’ll never go back. Not to mention how dirty it has become there.
Urban Air trampoline park exceeded all expectations! From the moment we walked in, the staff was incredibly welcoming and helpful. The park itself is massive, with a wide variety of attractions to keep everyone entertained for hours. The trampolines were in excellent condition, and safety was clearly a top priority. The ninja course and foam pit were definite highlights, providing endless fun for kids and adults alike. The facilities were clean, and the entire park had a vibrant atmosphere. We'll definitely be returning for another exhilarating experience!
Very spacious trampoline and climbing park. Caters for birthdays and other partys. Staff are friendly and facilities clean. Mandatory purchase of the socks are a dissappointment.
- We had my son's birthday here...
While the owner (Rocco) was super cool and helpful over the phone, the staff inside is NOT as professional. The front desk is run by young kids that don't care or understand customer service. The party attendant we was GREAT. The place is a bit overpriced in my opinion with prices starting around $25 for a regular day pass.
While the owner (Rocco) was super cool and helpful over the phone, the staff inside is NOT as professional. The front desk is run by young kids that don't care or understand customer service. The party attendant we was GREAT. The place is a bit overpriced in my opinion with prices starting around $25 for a regular day pass.
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