At a glance
#24 of 25 Women's clothing stores in ParamusLocalGuideWorld score: 3.71
Rating breakdown
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5 ★35%
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4 ★22%
-
3 ★8%
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2 ★0%
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1 ★35%
Quick facts
- What is the rating of Steps New York?
- Steps New York is rated 3.2 out of 5 based on 37 reviews.
- How does Steps New York rank in Paramus?
- Steps New York is #24 of 25 Women's clothing stores in Paramus by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Steps New York located?
- Garden State Plaza Blvd #1, Paramus, NJ 07652 — 0.0 km from the center of Paramus.
- How can I contact Steps New York?
- Phone: (201) 424-3317 · Website: stepsnewyork.com
Very bad return policy. Would not even allow exchange.
The worse customer service ever. The cashier started cursing like there’s no tomorrow. Disgustingly unprofessional. They force you to buy stuff you don’t need. Asked for manager they refused to call one. If I could give a zero I would. Disgusting.
I bought a trousers at steps on sale for 12.99 ,took it home and it couldn't fit me . Took it back to the shop to exchange for something esle and was told I can't exchange, or get a credit note . I just walk out the shop and left the trousers. This shop is a rip of . Would not be shopping there again .
I purchased a dress and was told I could exchange within 21 days with the receipt. In picked out two dresses to possibly exchange it for which were more than the dress in originally bought…
Apparently, anything with a different color sticker ANYWHERE on the store (even if it’s NOT in the sale section) is final sale.
I even asked the girl at the register, and she told me I could exchange it.
The sales girl I spoke to today was sweet, but the manager was rude. So I exchange for the same size (only exchange she would allow) and left.
Buyer beware!
I wouldn’t advise shopping here.
Apparently, anything with a different color sticker ANYWHERE on the store (even if it’s NOT in the sale section) is final sale.
I even asked the girl at the register, and she told me I could exchange it.
The sales girl I spoke to today was sweet, but the manager was rude. So I exchange for the same size (only exchange she would allow) and left.
Buyer beware!
I wouldn’t advise shopping here.
TERRIBLE CUSTOMER SERVICE
I should have pay attention to the reviews about customer service. the store has very nice clothes but the person in charge is very rude and definitely does not know how to deal with customers. She does not offer the same benefits for all customers. for my first purchase over $270 of clothes full price, they never offered me to create an account or 10% off for my first purchase. Discrimination? 100% definitely not worth buying there.
I should have pay attention to the reviews about customer service. the store has very nice clothes but the person in charge is very rude and definitely does not know how to deal with customers. She does not offer the same benefits for all customers. for my first purchase over $270 of clothes full price, they never offered me to create an account or 10% off for my first purchase. Discrimination? 100% definitely not worth buying there.
Bought a black fur vest it was supeeeeerrrrrrr cheap and it had pockets. They only had one size for all of the ones they had. They only had Gray and black ones.
There seems to be two stores in the garden state plaza which is interesting... they’re both on the second floor. Just around the corner kind of from each other. They seem to have cute clothing, hard to tell if they’re good quality or if they fit cute since you can’t use the fitting rooms during Covid.
Other than that the place seemed dope and the music was cool!!!
There seems to be two stores in the garden state plaza which is interesting... they’re both on the second floor. Just around the corner kind of from each other. They seem to have cute clothing, hard to tell if they’re good quality or if they fit cute since you can’t use the fitting rooms during Covid.
Other than that the place seemed dope and the music was cool!!!
Love the clothes and the prices! There's no returns here only exchanges so make sure you try on whatever you're thinking of getting! Also the workers here don't seem all that interested in helping you but that doesn't bother me cause I like browsing on my own. But I can say with confidence that their selection is incredible 😀 I love how they organize the sections by color too!
Went in there and absolutely loved the clothes reminds me of Miami. Robert and Yarn the Turkish girl helped me find a dress for a friend’s wedding and they were such amazing people. Recommend this store to all my family members literally
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