Ford Motor Company

We're driving around in a death trap and Ford will not do anything. 2021 Expedition spins out uncontrollably (scary as HELL) but dealer says they can't find anything. So our family is supposed to get back in and risk our lives?

Had my car fixed by ford took 9 and a half months. They kept breaking things. It is ford fault engine was bad. Repair shop was horrible, rude, overall would not go back.
Called ford once a month they called the garage and none would answer them.
No help at all almost lost my job.

Hello, I’ve been reaching out to Ford for about a month. I purchased a vehicle from Wheaton, MD and the vehicle has shift in the opposite way twice. Not to mention, the loud engine and rattling noises. My purchase was under the Blue Advantage warranty and I was denied a return despite the car being returned less than 14 days of purchase and the mechanic finding a software issue. What solution do I have if Ford Corporation creates policy that independently owners “ DO NOT HONOR?”

I Love Ford, Lincoln, Mercury cars, trucks, and tractors but I must say that calling the "electric Mustang" the Mach E is a REALLY stupid marketing concept. Too bad no one had the foresight to name it the " GALAX - E" instead.

I was very upset when I found out my planned vacation of driving to Florida from Maryland in my Infiniti was not going to happen. I rented a car from Hertz Rental Car and I thought I was going to get a luxury SUV. However, I was given a Ford 2021 Edge.

By surprise, it was very nice. It has navigation system, SiriusXM, and the feature I loved the most is the high beams that come on automatically when needed. It flipped me out the first time it did it.

Because of doctor orders for my oldest sister who drove a total of 28 hours with me. She was told by her doctor she had to stop every 2 hours. She road mostly in the back seat. On the way home she sat upfront. She said the ride for her was very comfortable.

I got a Swedish massage while on vacation and I wasn’t missed up from the drive. Thank you for a great experience!

Overall a great trip driving your vehicle.

have been in contact with various officials at Ford Motor Company. I have a issue with the poor design of a two piece spark plug that they installed in 8 cylinder engines during the 2005 - 2008 years. I have a 2006 Mustang in which I need to have the spark plugs changed. The dealer quoted me $525 to change 8 spark plugs. If any of them break that's an additional $120 per plug. This is atrocious, as they sold vehicles with poorly designed plugs. It is more atrocious that they aren't providing any relief to customers in my situation. They are offering $0 in relief. I could end up paying as much as $1500 to replace spark plugs. There ought to be a law against it.

I have a leased, 2016 Ford Edge, 20, 000. miles, Oil changed every 3 months. Last week, after my warranty was up (3 year) my Evaporator Core stopped working. Evaporator Cores are suppose to last the life of the Air conditioning unit. I think it is defective. Ford wont replace it. The dealership wants 2200.00 to replace it. I have talked to customer service, supervisors and salesmen. None of which say they can help me. I believe the Core was defective and Ford should replace it. This is my first Ford purchase and my last.

I bought a Ford Fusion Hybrid in 2013 and it has been the best car I've ever owned and I've owned a Honda,Toyota,Nissan and Mitsubishi. This is the first Ford I've ever owned. Why the single star rating, because Ford finally built a car that I wanted to buy and now they decided to stop making them. I spoke to my local Ford dealer and they said did really well selling the Fusion. This seems like a really stupid decision to me. I can't believe how the owners of this company came to this conclusion especially with gas prices rising. I guess I'll go back to buying Toyota or Nissan.