Starbucks

Been here a few times and it's always the same. Wait and wait some more for someone to take your order without a greeting or smile. Plenty of employees talking to each other and not acknowledging customers as they walk in. It's just not the same Starbucks experience. Inviting, clean, friendly, well trained baristas.

In the last 2 months, this location has seriously gone downhill. I was stopping by 5 days a week, after work, for my nightly coffee on my ride home. Thanks too a rapid decline in the consistency of the drinks, I stopped. In the last week, I've stopped in twice, both times were disappointing. I order the exact same drink every time, so I definitely notice any differences. Both recent drinks taste AND look like a cup of milk with sweetener added. There is maybe the slightest hint of brown, absolutely NO coffee flavor at all!! Today I ordered a Venti and I think I got half a cup full, had I known they were gonna short me that much, I would've just gotten a grande, at least they fill those cups all the way! Not that it mattered, the last 2 drinks have gone in the trash because they were beyond horrible. There should definitely be a consistency in the drinks served, especially when I regularly go to various other Starbucks locations, in Raleigh, Richmond and Roanoke; and never have an issue with my shaken espresso being "milk" instead of coffee; so it truly must be a lack of training in the proper way too prepare the drinks at this location, for this too be their "consistent normal" now, hopefully they can get their act back together, as there is a definite difference in the quality of drinks lately vs 3 months ago...

If I could give 0 stars I would. I stood at the counter for what seemed like nearly 3 minutes while 3 baristas failed to acknowledged me…not even a greeting or letting me know someone will take my order shortly. When one did approach the register she did so with an irritated expression on her face. Never have I had such an awful experience at a Starbucks. Why do people work in service-oriented positions and not render customer service?! Needless to say, I walked out without ordering.

I am dissatisfied with this Starbucks. The ladies at the counter obviously don’t want to be working there. The store was not busy but when I placed my order they did three drive thru orders that were made after mine first. The women’s restroom was very dirty and had no toilet paper. When I told the woman at the counter she said that they will get to it as soon as they can then proceeded to clean/prep as it was not busy. I am a customer and I believe that my need for the restroom should have come first.

May 1, 2024
Good location, fast service, but my espresso was weak, tasted like a regular strong coffee. I guess the Starbucks (corporation not this particular store) has switched to lower quality beans or using less amount of coffee. It’s called shrinkflation.

I made a stop at Starbucks on the way to my house on Highway 85, and I loved the space, it has a renovated and beautiful decoration, very good lighting and the large space had many places available. The attention was very kind and I was able to have an online meeting with my colleagues while I was having a Frappuccino caramel.

Highly recommended place!

Very nice location. Happily they had the muffin and brownie I wanted - which doesn't always happen in late afternoon. Staff were very friendly, and there is plenty of room and parking.

3-17-24
Excellent experience. Iced white chocolate mocha, Mango Dragonfruit Lemonade and Double smoked bacon sandwiches were delicious. Excellent customer service!

This new Starbucks is so refreshing; clean and very spacious, with excellent customer service and great coffee. The cake pops are delicious and the Strawberry Acai Lemonade is really good. The staff is so friendly and professional. Large seating area. Love it. Definitely recommend it.

Iced Caffe Mocha was good. Breakfast sandwiches were really good. Staff was professional and very pleasant and the order was correct. Great visit all around. **9-3-23 Ordered via the mobile app. Fast service. Pumpkin Cream Cold Brew with extra cold foam and topping. Made exactly right and served with a smile.

**1-19-24 The last couple of Iced Cafe Mochas I ordered were talls instead of grandes. One drink was a latte instead and milky. Somewhat inconsistent quality in the drinks as well. I hope that changes. The last drink I had just wasn't the best. Too much chocolate and not enough coffee.