Staten Island South Shore YMCA

I come here every Saturday it's fun

The staff is nice and helpful. The machines are relatively new and are clean and the bathrooms are clean. I would definitely recommend this gym to anyone who is interested.

My daughter LOVES the swimming lessons here and I like the spacious locker room. But I have two suggestions lol! One of the two hairdryers has not been working for long. And many of us have to wait in the line to use the only one that works or have to choose to leave with wet hair. Hopefully the one broken can be repaired and it will be convenient for us. The other suggestion is the housekeeper can check every bathroom and makes sure the toilet is clean. I found a paper tower has been sitting on the toilet ring for more than 2 weeks, same shape of the wet paper tower and same spot on the toilet. I guess that toilet has not been checked and cleaned for at least 2 weeks. Today I reported it to a cleaning lady. Hopefully she has cleaned it!

excellent 3-4k school programs, great fitness center, nice employees

I live nearby and feel so lucky that I have access to this location by walking. We just enrolled, family of 5, and we got our city workers discount! Very clean and always friendly stuff.

Honest review? Terrible gym. USED to be OK when their hours were from 6am - 11pm and when they had not removed half of their overall equipment in their lower branch downstairs. The downstairs equipment at least gave people some flexibility they needed when most of the machines upstairs were occupied. In addition, many of the machines they used to have before their displacement were unique among gym goers. Unfortunately, now, you will have to spend more time waiting to use a machine when there were initially more options, along with having to deal with the displeasure of navigating huge, unnecessary crowds across the top branches due to taking away these machines from their customers. This is a terrible discourtesy to people who spend their hard earned money to come to this place and workout. For the price someone has to pay, they should at least expect a greater variety of machines for use. Lastly, the hours of operations are HORRENDOUS. They used to be open until 11pm, and then changed their open hour times to only 10pm on weekdays, and 9:00-9:30 on weekends! Terrible! What about the line of evening customers who depend on coming later for a good workout? Furthermore, they seem to have given top priority to seniors who want to play ping pong (who probably pay less) and are careless about who they bump into and hit during the game, over serious customers who pay considerably and come there to work out, hence why they probably took away their machines downstairs! Horrible.

The staff members are either extremely rude or extremely polite - no in between. There are some staff that I absolutely love but there are a few that are so rude. The ones that are rude are always seen gossiping and when you interrupt them for a split second to ask a question, they get very rude.

Also, I once forgot my pair of (new) Nikes in the locker room late at night, and I came back the next morning, realizing that I forgot them there, and they weren't there. I asked if they had a lost and found (which places like gyms usually should have) and they just gave me such and difficult time that I just gave up.

The biggest issue though, is the torn up/broken machines...it's been almost 3 months and they still haven't replaced/fixed this certain machine.
And they only have like 3 ab machines that i know of..some new machinery would be nice

As a personal trainer, I've been to a lot of gyms and always look for a place that I feel comfortable and welcome. This is NOT this place. The WORST thing about this place is the staff. They are so rude and unfriendly. I am a very kind and attentive person as that is part of my job but they just ALWAYS gave me a hard time. The staff at the front desk is so unhelpful and rude as they really always act miserable and so unhappy to be there. If you don't want to be there and you're making a hard time for everyone asking basic questions, then quit! I couldn't be unhappier with this place. WORST gym on the island, always crowded and not too much is available if you're a power lifter. Don't waste your time and money.