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At a glance

#7 of 12 Transportation services in Chicago #19 of 30 Airlines in Chicago

LocalGuideWorld score: 3.02

1.8 km from the center of Chicago

Rating breakdown

  • 5 ★30%
  • 4 ★12%
  • 3 ★19%
  • 2 ★9%
  • 1 ★30%
516 Express Center Dr, Chicago, IL 60666, United States
British Airways, Chicago – photo 1
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British Airways, Chicago – photo 3
British Airways, Chicago – photo 4
British Airways, Chicago – photo 5
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British Airways, Chicago – photo 7
British Airways, Chicago – photo 8
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British Airways, Chicago – photo 10
British Airways, Chicago – photo 11
British Airways, Chicago – photo 12

Quick facts

What is the rating of British Airways?
British Airways is rated 3.0 out of 5 based on 97 reviews.
How does British Airways rank in Chicago?
British Airways is #7 of 12 Transportation services in Chicago by LocalGuideWorld score (rating weighted by number of reviews).
Where is British Airways located?
516 Express Center Dr, Chicago, IL 60666, United States — 1.8 km from the center of Chicago.
How can I contact British Airways?
Phone: +1 800-247-9297 · Website: britishairways.com
Habteab Weldesilasie
Very nice people and fast to unloaded
Backup to any available dock before you walk in to the check door and then will let them know what door you are at. And you can park at the side shoulder of the main entrance give them 10 star
Frank Johnson
I lost my phone on the flight from UK to Chicago. Rep left a voice message on my land line that they found it, but after 6 days and numerous calls I am no closer to getting my phone back. They don't answer the phones most of the time, or give me the run-around about the steps I need to take to get it back. I just want my phone!!
W J
Absolute worst airline. Staff is usually late to counter/ check ins. One delay after another and to top it off an ancient website which lacks basic information and functions.
Abel Reyes
24 hours open i don't think so they open 8am to 11pm hahahhaha
Dumitru Spatari
British airways cancelled a flight otp-lhr and don’t told why , no reason, then after 2 days in london the flight was late and security don’t gave priority to late persons , I was running and almost late, 3 minutes left to close the gate . Really no organization at BA
jack weelmaa
1st in line today everything went well. There were 15 trucks behind me at 0830. Office opens 8am
Brent Flynn
Waited 1.5 hours and the line never moved. Ended up leaving. No one told us anything, they just walked pass everyone without a word.
Gonzo Guy
I asked for tap water but the flight attendant tried to sell me bottled water instead. Not wanting to pay for water I insisted on a free tap water and she said she would bring it by later. Three hours later no flight attendant had brought one and I eventually broke down and bought water. They wouldn't outright refuse to bring it when I asked instead they just wouldn't come back to my seat. Once I offered up a credit card they were all smiles.

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