Tokyo Bay Maihama Hotel

Not convenient, no much food , restaurants, shuttle bus low availability, better for driving car, if you take public transportation, you will feel upset.

Rooms are great, comfy beds with plenty of amenities. Location is also good. 45 minute line up for the buffet breakfast is atrocious. Create another restaurant.

I would never recommend this hotel to anyone. I booked for two adults and one 5 year old with disney tickets and I even called them to confirm that we will all have tickets the next day. We paid 85,600 thinking its park ticket included. We checked in on the first day and was told that we will have tickets but some people lose it so they recommended that we pick it up the next day. We agreed. The next day we checked out around past 9 and was told that the 5 year old dont have a ticket because we only booked two adults and 1 5 year old without the bed so technically he doesnt have a booking with us hence no ticket for him which is contrary to what they said the previous day when we checked in. They offered us a ticket but we have to pay additional 5,000 yen for child ticket and since we didnt wanna ruin our day more and the park was opening soon we just paid for it but it ruined the whole day for us, not to mention its the 5 year old kids birthday. I've stayed at a lot of hotels in Japan but I can say that this hotel is not worth 90,000 yen. I am so bothered that all they can say to us is there's a "glitch" in their reservation website and they know its hard to understand but they will let the management know. But thats it. And what makes me madder is they never bothered to mention it to us when we checked in, they really picked the day we were supposed to go to disney land so that we wont argue with them probably and for me that's just not the way you treat customers. Their hotel dont even have a pool so we have to go to Sheraton just to swim and go to the spa and paid additional 2700 yen each. They only have a small hot bath in the hotel and will charge you 2200 or 2400 to get in when Hilton have free spa and pool for people staying with them. To cap it off they dont have a shuttle bus anymore from the station so we had to take a taxi. Its just so inconvenient and overall not a nice experience. Just take your money somewhere else thats more worth it.

This hotel was nice, the room was sparkling clean and comfy. Amenities were good. As a Disney Resort partner hotel, the facilities include shuttle bus to Maihama Station and Bayside Station for access to DisneySea and Disneyland.

As most hotels in Japan that I learned, it also provides a package delivery service which I found very convenient. As we move from place to place this service made it possible for us to go by train or bus without dragging heavy luggage as we had sent it to the next hotel.

I usually use booking apps to get hotels but this is the only hotel who had additional charges for our children even tho they were already included in our bookings(with respective ages). Rooms were kinda small compared to the neighboring hotels around and no pool. Person I talked to never spoked a lick of English. Kinda ruined the surprise for our kids. Definitely not going back.

Stayed here September 30th until October 3rd and at the end of our Japan trip. Our room was spacious and clean. We had room 648 and had a view of Space Mountain, a peak of the castle, and It’s A Small World in the distance. The best part was we also had a nightly view of the fireworks!

We really enjoyed being able to check in at the Guest Services building to the right when you exit the JR train station.They took our bags and we were able to purchase our park tickets as well. We were also advised we could use the free shuttle bus right away.

We were advised our room would be ready after 4pm and we could go to the hotel front desk for room assignment and key. Our room was ready at 3pm and they had already placed our luggage in the room for us!

We also got a daily buffet breakfast. Was a nice touch if you didn’t want to eat in the parks.

Would recommend this hotel for its location and added benefits. The only thing would be that not all the staff had basic English, it just would have been more helpful but we managed with Google Translate!

Would stay here again.

This hotel was perfect for a 2-day visit to Disneyland & DisneySea. The room with two singles was quite large-more than enough space for 2 adults with luggage. Beds and bedding were very comfortable. The shuttles were on schedule and conveniently timed throughout the day. The only drawback was the incredibly bad WIFI which we needed for booking other items on our trip-otherwise you would not notice since you'll be spending all your time at Disney. I would recommend staying here if your focus is going to the parks. We did not eat at the restaurant or try other facilities.

Came back from Disneyland in the afternoon to have lunch, thinking that a more decent lunch could be provided but to my surprise, the pasta and sandwiches were below standard. Very disappointed. Besides, the Atrium was filled with a smell of plastic, probably from the artificial turf and plants. This could be annoying if u have sensitive nose.
The hotel room was great. Bed was comfortable and bathroom was excellent. Spa at 2/F was a big disappointment. The spa water was just warm and they charged 2000yen!!
The breakfast buffet had a good selection. The quality control for Japanese food was certainly much better than western food in this hotel.