Hero Certified Burgers

They still have COVID glass up. It's hard to hear them and they get confused really easily because they can't hear you.

Really slow service, the other restaurants in this plaza are packed, there is a reason why this one hardly ever has a line

Good burger at going prices for burgers in 2024. In the G&G travel plaza with a Tesla supercharger and other options. Liked the unique packaging.

What a burger! Couldn’t get enough of it and the Korean BBQ loaded fries. You’ll spend a lot, but it’s quite worth it for one of the best chain burgers I’ve ever had

Came in at a few seconds before closing and the counter person looks at the clock waits a few seconds and says we are closed. The barriers were already drawn to make sure no one tried to order.

Overpriced, basic quality burgers, staff always seem to be inconvenienced by customers. The wait from ordering to receiving is absolutely not worth it. I’ve been through several times and each time hope it will be better, it never is.

So this is now an edited review.

My first visits were good getting the breaded chicken burger with the jalapeños on the waffle bun..... nope not even a beef burger. But I've always wanted to try a burger with an egg. So today I decided to take the chance. Hung over super hungry but looking forward to a juicy greasy burger and egg. Well I was wrong. I know we have had an influx of tourists since the weather has been super nice for a March. But this burger came out over cooked and dryer then a popcorn fart. The egg which I though should be at least over medium to get the juicy egg experience ( I wasn't given the option) but the egg wasn't even..... let's put it this way. The yolk was so hard it was like chalk. Yeah chalk like my kid uses on the sidewalk. This was a 15 dollar burger. The kid taking my order did let me know that it was the meat egg tomato and that was it. So I even asked for mayo and lettuce. Still I had to drink half a bottle of coke zero to swallow my first bite.
Garbage and a waste.

Not that I should but I will give them a try again but only due to lack of options in the area. But I will not be ordering that burger again

Pretty good! We took our burgers to go & had them down by the Severn Locks. I found the lady taking our order to be kind of abrasive, but it was a tasty burger & yummy fries 🍟!! I likely wouldn’t return based on the price alone, but a good one to try.

Stopped in, on the way home from the long weekend and the service was pretty darn quick! I was eating within 10 mins. While others were still standing in line at other restaurants, I was enjoying my chicken burger and fries. Lol. Hero Certified burgers are probably my favourite place to grab a somewhat healthy bite to eat. Thank you for the great service!