At a glance
#133 of 147 Financial planners in New YorkLocalGuideWorld score: 3.70
Rating breakdown
-
5 ★50%
-
4 ★0%
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3 ★0%
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2 ★0%
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1 ★50%
Quick facts
- What is the rating of Citizens?
- Citizens is rated 3.0 out of 5 based on 10 reviews.
- How does Citizens rank in New York?
- Citizens is #133 of 147 Financial planners in New York by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Citizens located?
- 267 5th Ave, New York, NY 10016, United States — 1.3 km from the center of New York.
- How can I contact Citizens?
- Phone: +1 212-252-8200 · Website: locations.citizensbank.com
They should seriously reconsider their hires. A personal banker lady couldn’t perform her simple task inputting my personal info to open an account so the branch manager had to do it for her. She was just not motivational at all to work.
I went to branch for cashing my check, the black and fat girl couldn’t do it because of I don’t have account. I said I am ok with fee, then she excused the limit. She even didn’t know the limit of that. Then she made me wait to check on system then went to manager. She said no. What terrible service!!!
For those who don't know Investors Bank is owned by Citizens Bank on the website its stated that Citizens Bank will absorb Investors and all Investor Bank accounts will transfer to Citizens Bank in early 2023. So those who have accounts like me stick around until the change. You soon will become members of Citizens aka HSBC.
Bank management is completely unresponsive to complaints and requests. I have since closed my account after 12 years with Investors Bank. The tellers are kind and efficient but management and bank policies (read increased fees - specifically for what was once a free service) have led me to close my account. I CANNOT recommend this bank or branch.
Investors Bank might be the worst bank I've worked with. There are a few customer service people who are nice, but I'd advise to stay away from them
From time to time I renew my CD. I am very thankful to one of the employee who always doing all paperwork. He is very accurate, clear, professional, fast. His name is Adam. If you want open/close CD go to him. You will save much time and avoid mess in papers.
Pleasant customer service.
Easy to find location and if you are lucky you may find a parking spot near by. Very knowledgeable staff and usually not a long wait.
Easy to find location and if you are lucky you may find a parking spot near by. Very knowledgeable staff and usually not a long wait.
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