At a glance
#3 of 4 Bubble tea stores in Mount DruittLocalGuideWorld score: 4.08
Rating breakdown
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5 ★70%
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4 ★2%
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3 ★9%
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2 ★5%
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1 ★14%
There are no photos for this place yet!
Quick facts
- What is the rating of Chatime Mt Druitt?
- Chatime Mt Druitt is rated 4.1 out of 5 based on 43 reviews.
- How does Chatime Mt Druitt rank in Mount Druitt?
- Chatime Mt Druitt is #3 of 4 Bubble tea stores in Mount Druitt by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Chatime Mt Druitt located?
- Westfield Kiosk K201 Level 2, Mount Druitt NSW 2770, Australia — 0.0 km from the center of Mount Druitt.
- How can I contact Chatime Mt Druitt?
- Phone: +61 433 267 552 · Website: chatime.com.au
Usually I very much enjoy chatime, but this one needs some serious improvements. I ordered a premium pearl which is very popular so one would expect they would have it down pack, but NO, it tastes like plastic water. Two were working and were obviously too busy yapping about who knows what to make my drink actually taste like what it's supposed to. There was barely any milk in it and they put the pearls in last showing how much they really care about their customers, they aren't good at what they're paid for but they sure are good at giving dirty looks and running their mouths. I've never had issues here before, what happened?
I ordered premium milk tea, was so plain, tasted like water.Frist time I received my drink too watery go for complaint, and the second one tastes a bit better but still plains. You should only order fruit drinks here. Milk tea is not a good choice
Very slow service today 21/10/23, there was only one guy and a manager, it was very busy yet they were both working so slow.
I waited for 40 minutes for 4 drinks and then got my drinks and then they forgot to put my mix ins and once I went back I waited another 20 minutes after having to talk to the man that worked there and he said I have to pay for my new drink and was going to add my old drink to another cup and also wanted me to read the policy book. Unacceptable!
I waited for 40 minutes for 4 drinks and then got my drinks and then they forgot to put my mix ins and once I went back I waited another 20 minutes after having to talk to the man that worked there and he said I have to pay for my new drink and was going to add my old drink to another cup and also wanted me to read the policy book. Unacceptable!
As a regular customer, I could say that I’ve had such amazing service! Never had an issue with any of the staff, always so lovely and fun!
Unpleasant server
When I gave the server my order, she gave me a condescending expression. When I received my drink, it was incredibly watery and sloppy. I am not the only one who had this experience, based on the reviews here. Additionally, I learned from my sister that the woman who was serving me went on to criticise me behind my back, which is really unethical and immature. incredibly bad customer service. I believe Catharina was the server name.
When I gave the server my order, she gave me a condescending expression. When I received my drink, it was incredibly watery and sloppy. I am not the only one who had this experience, based on the reviews here. Additionally, I learned from my sister that the woman who was serving me went on to criticise me behind my back, which is really unethical and immature. incredibly bad customer service. I believe Catharina was the server name.
The staff tonight turned away 6 customers because they were closing even though it was 8:50. This is now the second time this has happened to us. If you guys close before 9pm please change your trading hours because it’s misleading
Great bubble tea but PLEASE replace your dish cloths. You wiped the cup down and it stunk. That dish cloth needs retiring ASAP. Lovely service though, with a smile
Love cha time so much, and was so excited to find out one was coming to Mount Druitt. Drinks are always good but something has got to be done about the staff.. I’ve been here 4 times since it’s opened, and have waited no less then 15 minutes each time for my one order drink..
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