here Kyōto

We really enjoyed this coffee shop. The interior is super cute and modern and the staff were really friendly. The food for us was the standout. The cannele was delicious and the French toast was incredible. It was a very thick slice of bread and then accompanied with a scoop of ice cream on top. The lattes were good but not top quality coffee. Overall, this was a nice place to have a coffee and a snack and rest for a bit before going about your day.

The interior design and product selection at Here Cafe are undeniably impressive. The aesthetic appeal and quality of the items are top-notch, making it a visually delightful place to shop. However, no matter how cool or trendy a brand is, the staff can make or break the experience.

Unfortunately, the staff at Here Cafe are super unfriendly and arrogant. They seem more interested in chatting with each other than providing good service to customers. This attitude significantly diminishes the overall experience and makes it hard to enjoy the otherwise lovely environment.

Customer service should always be a priority, as it’s the staff who truly create the experience. A little friendliness and attentiveness would go a long way in transforming Here Cafe from good to great.

Came at 5pm on a rainy day. Friendly staff and nice quiet ambience.

Latte was amazing. Smooth, no acidic taste. I can see why people say it is blend but I liked it a lot.

I was there because I saw good reviews and a friend has recommended before I arrive in Kyoto. I honestly was looking forward to the experience.

I ordered a latte, and to be honest, I think they can do better. It tastes like water. I think it was weak, and it was lacking of fragrance. I know Japan's coffee is generally on the weaker side (with more added water) but I think even the milk wasn't fresh. It was really disappointing. I have a friend that ordered oat milk latte, I tried hers because she told me it was bad and it was truly terrible.

Service wise, I think it is no longer surprising that the service here is not something to be rave for seeing the poor service reviews. I am a service staff and I know there are good days and bad days, but I just felt that even during your bad days, you can smile and take the initiative to take orders but the day when I was there, it feels like all the staff were not treated well that they are forced to work. It is rather disappointing especially you are in Japan, although I know Kyoto's culture can be different too. Nevertheless, I am someone that if the service is good and the food is bad on the first visit, I would still go back to give other options a chance. However, in this instance, I will never go back there. I really did not feel welcome and like I owe them a living.

Ambience wise, it is really nice. I like the setup and I think the atmosphere and the decoration are sleek and simple. The white/ wood combination is beautiful and it is attractive as a whole. Especially, it was situated at a quiet location so I reckon it will be a nice and quiet place to hang out.

Lovely coffee place with a great signature latte! We visited on a weekday late afternoon and the place was empty. There are charging sockets and a washroom available if you’re looking for a nice place to chill from all the shopping nearby ☺️

Ok hear me out:
We were waiting in the morning in front of the cafe until it opened because we really wanted a coffee. Finding coffee in Japan is not difficult, but it’s rather complicated if you search for really good coffee and oat milk. When the shop finally opened, we got a cafe latte with oat milk, and one of those little pastries which freshly arrived just minutes before. The coffee was like a warm hug, and tasted absolutely delicious. It was creamy, and really rich in taste. But what caught my attention even more was the little pastry (see picture). It was slightly crispy from the outside, with a soft and moist texture in the inside. It had a slight cinnamon/apple hint, but not at all overwhelming and rather in the background. It was by far the best pastry I’ve eaten in Japan, and I will surely never forget the taste. After we took the coffee and the pastry to go we returned after 2 hours just to get some more of the pastries. Simply sensational, especially in combination with the amazing coffee!

Just a solid, good coffee, especially iced and hot lattes. Also tried their canele and it’s crispy on the outside, soft and chewy on the inside. Plenty of seating and fast service.

We visited this place for the owner’s reputation. The coffee was really delicious, but the service and store management definitely had room to improve. I really wanted to leave this review so the owner could hopefully consider this feedback to make the full experience matching the coffee quality.

Service: in a town where warm and kind services are the norm, we could only describe the services as basic and almost cold considering there were no smiles from any of the three baristas that were present. What was most weird was that some of them called the pick up number really loudly that it almost sounded like they were screaming (especially because the music was very light and the store was fairly quiet).

Store arrangement: the shelf where brand merch items were display was fairly messy and didn’t look appealing.

Food: we ordered the French toast but it was cold inside…

Again, the coffee was really delicious but we really wish the atmosphere and store management could be better!