Polished choice with a local menu highlighting seafood & meat plates, plus wine & unique cocktails.
At a glance
#38 of 46 Restaurants in Bournemouth #9 of 11 Cocktail bars in BournemouthLocalGuideWorld score: 4.31
Rating breakdown
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5 ★61%
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4 ★21%
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3 ★9%
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2 ★3%
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1 ★7%
Quick facts
- What is the rating of NEO Restaurant?
- NEO Restaurant is rated 4.3 out of 5 based on 773 reviews.
- How does NEO Restaurant rank in Bournemouth?
- NEO Restaurant is #38 of 46 Restaurants in Bournemouth by LocalGuideWorld score (rating weighted by number of reviews).
- Where is NEO Restaurant located?
- Exeter Rd, Bournemouth BH2 5AH, United Kingdom — 0.6 km from the center of Bournemouth.
- How can I contact NEO Restaurant?
- Phone: +44 1202 203610 · Website: neorestaurant.co.uk
Extremely disappointing - avoid!
Bread and olives to begin, bread was great but we were only given 4 pieces for a party of 5. Had to prompt the waiter to bring more which he then subsequently forgot so had to be reminded a second time.
Souffle starter tasted like microwave scrambled egg with cheese on top.
Main course was an overcooked, dry, fillet steak that should've been medium rare but arrived well done. I sent the steak back but the replacement didn't arrive for a further 25 minutes after my guests had finished their meals and was still overcooked, dry and tasteless with the mushrooms that I'd previously requested to be removed, so had to go back to the kitchen again, albeit very briefly this time. My colleague was also given pepper sauce instead of mushroom sauce. I suspect the replacement was a microwave sauce as it came out immediately.
Steak was discounted on the final bill by £15 but they still had the audacity to add a £33 service charge which I challenged but still paid to avoid any further embarrassment.
In summary, Food was poor and overpriced, service left a lot to be desired and the entire experience was a complete & total disappointment.
Upon leaving, a chap from another table approached me and mentioned that he'd had a very similar experience and was equally as disappointed as I was and was only offered a free dessert as a complimentary gesture.
I've had better food and service in a Beefeater!
Style over substance...
Bread and olives to begin, bread was great but we were only given 4 pieces for a party of 5. Had to prompt the waiter to bring more which he then subsequently forgot so had to be reminded a second time.
Souffle starter tasted like microwave scrambled egg with cheese on top.
Main course was an overcooked, dry, fillet steak that should've been medium rare but arrived well done. I sent the steak back but the replacement didn't arrive for a further 25 minutes after my guests had finished their meals and was still overcooked, dry and tasteless with the mushrooms that I'd previously requested to be removed, so had to go back to the kitchen again, albeit very briefly this time. My colleague was also given pepper sauce instead of mushroom sauce. I suspect the replacement was a microwave sauce as it came out immediately.
Steak was discounted on the final bill by £15 but they still had the audacity to add a £33 service charge which I challenged but still paid to avoid any further embarrassment.
In summary, Food was poor and overpriced, service left a lot to be desired and the entire experience was a complete & total disappointment.
Upon leaving, a chap from another table approached me and mentioned that he'd had a very similar experience and was equally as disappointed as I was and was only offered a free dessert as a complimentary gesture.
I've had better food and service in a Beefeater!
Style over substance...
Good food, good location, excellent customer service. The food was great.
It's a bit too noisy for my linking, but apart from that, excellent.
It's a bit too noisy for my linking, but apart from that, excellent.
Been wanting to go to this iconic Bournemouth restaurant in a while and glad I finally did. The Chateaubriand has redefined what a “melt in the mouth” steak is.
Fantastic views and very attentive staff on hand to fill up your glass or get you anything you might need.
Cracking food and good wine list with some spotlighted specials.
Will be back for sure. Won’t leave it as long next time.
Fantastic views and very attentive staff on hand to fill up your glass or get you anything you might need.
Cracking food and good wine list with some spotlighted specials.
Will be back for sure. Won’t leave it as long next time.
Nice place. The butterfly martini was so good i had two.
Food took a very long time, but the staff did apologise for this. Rest of my tables food was enjoyed but my crab linguine was luke warm, dry and boring. I'm not a fussy eater and understand that with any seafood dish there may be a small bit of missed shell or something but after two lots of hard crunches and having to remove a large piece of shell from my mouth I was put off eating any more and left most of my meal uneaten. For the price I would expect better
Food took a very long time, but the staff did apologise for this. Rest of my tables food was enjoyed but my crab linguine was luke warm, dry and boring. I'm not a fussy eater and understand that with any seafood dish there may be a small bit of missed shell or something but after two lots of hard crunches and having to remove a large piece of shell from my mouth I was put off eating any more and left most of my meal uneaten. For the price I would expect better
A treat whilst on holiday. Food was amazing. We had the scallops and cheese souffle for starters, surf and turf for main and shared a sticky toffee pudding for dessert 🥰. Cocktails were really good. Very friendly staff and lovely ambience with live background music/ singer (didn't catch her name). Highly recommend this place.
NEO Bournemouth 16.8.23
Wedding Anniversary Meal
What a great evening. Warm welcome, great food, superb service from MARIAN and great location.....what's not to like ! My food intolerance was checked and catered for, thanks.
The card and additional dessert as pictured a great touch and mademua feel special.
Thanks for a great evening, we will be back!
Julian & Amanda
Wedding Anniversary Meal
What a great evening. Warm welcome, great food, superb service from MARIAN and great location.....what's not to like ! My food intolerance was checked and catered for, thanks.
The card and additional dessert as pictured a great touch and mademua feel special.
Thanks for a great evening, we will be back!
Julian & Amanda
Gustavo and team welcoming and attentive. Sea bass seared to perfection, lamb presented beautifully. Expresso martini divine. Thank you for making my son’s birthday extra special. Defo recommend and will return. Great sea view!
We came here for a work event, and the staff were very professional and friendly. The canapés were delicious. The event was well run, and recommend it as a party venue.
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