Walmart Auto Care Centers

The greeter Jaime G. was very kind and got us checked in very quickly. Our technician Leonardo C. did very well in taking great care of our car as well as getting things done in and efficient matter. Great service for a great price! Very much appreciated!

Friendly staff very informative and helpful with quality and budget as well as information on what could possibly be wrong

Terrible service, lazy/rude workers. Turned me away with over 2hrs left until they closed.

I've been calling the Norwood store for over half an hour trying to get information. I've called several different departments and the "operator" and no one will pick up the phone. Its past 9 am, they've been open for hours, does anyone work there?

appointment for an oil change their wasn’t more than 3 cars at 8:00am that’s stupid

Been in my car for almost 30 mins and none came to ask me what I was there for. Also, they seems like doing nothing. T
wo guys and none was doing anything just hanging on they computer 🖥️. Walmart needs to fire these guys.

I visited this location on a Wednesday and arrived at 4pm to ask if they had time for a battery replacement. I spoke to Fernando and received really friendly service. I was surprised given the low ratings here, but I understand many people only write reviews to give low ratings.

So I was told there were two people ahead of me and it would be a 2 hour wait. The check in process was seamless and they sent me a text saying my vehicle was checked in. They sent me another text 10 minutes later to notify me the service has been started. I did my grocery shopping and the service was finished within 1 hour. I was pleasantly surprised how quick it was (mostly because of coming in with low expectations) and I checked out quickly as well. Really appreciate the friendly and seamless service provided by Fernando.

I did try calling the auto care center multiple times to try and get an appointment but never got through. This was the case for multiple Walmart auto care centers around Austin as well. So this was the only frustrating part. I ended up just showing up, I think it is first come-first serve for battery replacements anyway.

Also there is a small waiting room you can sit in while you wait.

The gentleman that helped me was awesome, I didn't get his name. I was waiting in line and the guys who were initially in the bay just kept looking at me but didn't come and help so I went inside and the two black males that were at the register advised me that they should come to the car and I explained they just kept looking at me and did not help so they took it upon their selves to help me. I never been there before so first time and didn't know what to do. Glad I went in to try and check in because I would not have known what to do. Thanks to the two guys.