At a glance
#3 of 3 Tourist information centers in HamburgLocalGuideWorld score: 3.26
Rating breakdown
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5 ★34%
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4 ★17%
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3 ★5%
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2 ★3%
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1 ★41%
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Quick facts
- What is the rating of Hamburg Tourist Information?
- Hamburg Tourist Information is rated 3.0 out of 5 based on 110 reviews.
- How does Hamburg Tourist Information rank in Hamburg?
- Hamburg Tourist Information is #3 of 3 Tourist information centers in Hamburg by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Hamburg Tourist Information located?
- Hachmannplatz, Kirchenallee 1, 20099 Hamburg, Germany — 0.1 km from the center of Hamburg.
- How can I contact Hamburg Tourist Information?
- Phone: +49 40 30051300 · Website: hamburg-tourism.de
Save your time, this is for sure the worst tourist office I've ever been to. The man working there must either hate his job or hate people, he was extremely rude, unhelpful and totally unwilling to answer any questions, he just gave us a map and circled some places. It would honestly be more efficient to just have a machine doing the same, and the machine would probably be nicer to interact with. Terrible experience 👎
Nice.
I don't feel very satisfied, but it's ok to buy some bus tour.
Information woman was so unkind. I do not want to go there again.
If I could give a minus I would awful how we were treated emailed today no reply! Bought a ticket that allows you on public services also on a train from airport to Hamburg to be greeted by conductors who accepted my receipt then two security officers got on and gave us a fine of 60 euros each explained not here for long and I had paid and showed proof. No we had to go and pay the fine. I was really upset ruined the 2 day break and spend 3 hours the next day trying to find the place we got it sorted in the end but no way woukd I treat people like that. The man at the depo was vert helpful but Defo will never go back
I told the woman there that I had one and a half day to visit Hamburg and needed some information. Here her exact answer written: "Here you have a map, turn left when you leave to go to the center". I wonder if a machine dispensing maps wouldn't be much more efficient.
Only 2 people (old people), that just give you leaflets and maps, but they don't want to answer or take too much time answering your doubts. "It's all on the leaflet" was his answer. Terrible customer service.
Really helpful, would use again helped me find my way around, use this if you need help
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