Shanghai dumplings, dim sum, clay pots & Taiwanese ice are highlighted in a minimal, modern setting.
At a glance
#14 of 18 Restaurants in SchaumburgLocalGuideWorld score: 4.40
Rating breakdown
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5 ★72%
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4 ★13%
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3 ★6%
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2 ★4%
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1 ★5%
Quick facts
- What is the rating of Phat Phat?
- Phat Phat is rated 4.4 out of 5 based on 757 reviews.
- How does Phat Phat rank in Schaumburg?
- Phat Phat is #14 of 18 Restaurants in Schaumburg by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Phat Phat located?
- 17 S Roselle Rd, Schaumburg, IL 60193 — 2.1 km from the center of Schaumburg.
- How can I contact Phat Phat?
- Phone: (847) 250-2345 · Website: phatphatchinese.com
We didn’t want to make the drive into Chicago to eat at Chinatown so we found Phat Phat. What an amazing find! The food was delicious. We tried some unusual dishes. Service was excellent! Highly recommend giving it a try!
1. ⚠️The food is served in an unsanitary environment. There were foreign particles floating in the water that just been brought to us, and the cup for my alcoholic drink had mysterious white residue on it. When I asked the staff what it was, they couldn’t answer and simply said it was safe to drink. The manager eventually apologized, saying that they had mistakenly used the cup that had been used elsewhere, which made me even more uncomfortable. It makes me wonder how they manage their utensils.
2. There is a serious communication barrier with the staff. I don’t expect the waiter to speak perfect English, but basic communication should be possible. When I complained about the residue on my cup, the waiter mumbled and couldn’t explain what it was. He just kept repeating that it was safe to drink.
3. The taste of the dim sum is significantly worse than that of nearby dim sum restaurants. The shrimp and pork in the dim sum had no flavor whatsoever. The ingredients didn’t seem fresh, and it’s clear that this restaurant does not invest in quality ingredients.
2. There is a serious communication barrier with the staff. I don’t expect the waiter to speak perfect English, but basic communication should be possible. When I complained about the residue on my cup, the waiter mumbled and couldn’t explain what it was. He just kept repeating that it was safe to drink.
3. The taste of the dim sum is significantly worse than that of nearby dim sum restaurants. The shrimp and pork in the dim sum had no flavor whatsoever. The ingredients didn’t seem fresh, and it’s clear that this restaurant does not invest in quality ingredients.
The place reeked of a terrible smell when we came in. However, we still decided to sample a few dumpling dishes since we were already there. Worst decision. Wonton had little filling and doughy wrappers. Shen jiang bao had no broth inside and a raw mushy bottom. Xiao long bao were pathetic: again with the thick, mushy wrappers and no soy sauce with ginger to accompany. Now the worst thing is all these dishes came out cold instead of piping hot like they should. Service was also terrible. It was so hard to flag down our waiter for anything despite the place being not busy at all.
TLDR: NOT AUTHENTIC AT ALL
Oh gosh, every dish is undesirable and portion is small. The wok-fired hong kong mee with seafood and xo sauce did NOT have any wok hei and was salty. I should have known it wasn’t good when the next table only seemed to take small nibbles of theirs.
All I needed was one glance and I knew the hainan chicken rice was not up to par. It came in an almost transparent sauce when it should be in light soy sauce/oil. Chicken was tough and overcooked. The chicken rice was dry and in individual grains like basmati rice. Didnt have much taste to it either. The condiments that came with it were so bland. No sweet dark soy sauce either. The chili sauce itself did not taste good nor was it authentic-looking. It looked very watered down. This was very disappointing especially since the chef is supposed to be from Singapore! (I know he didn’t personally make this but what skills did he impart to the staff working there???) I would be embarrassed if I were the owner of Phat Phat. This was the worse chicken rice I’ve had in Illinois so far out of the other 6 places I’ve tried here. Shoutout to Phodega for having the best rice out of all of them.
It was my first time trying sheng jian bao so I have nothing to compare it to, but I think it’s hilarious it was served with a spoon because it was absolutely bone dry on the inside.
Staff was friendly and really nice. I didnt bring these to his attention because it would have literally meant having the entire meal recooked/remade and I really dont want to wait that long. (I had food remade elsewhere before and the food was still bad and that just made things awkward so l’d rather not go through it again)
Oh gosh, every dish is undesirable and portion is small. The wok-fired hong kong mee with seafood and xo sauce did NOT have any wok hei and was salty. I should have known it wasn’t good when the next table only seemed to take small nibbles of theirs.
All I needed was one glance and I knew the hainan chicken rice was not up to par. It came in an almost transparent sauce when it should be in light soy sauce/oil. Chicken was tough and overcooked. The chicken rice was dry and in individual grains like basmati rice. Didnt have much taste to it either. The condiments that came with it were so bland. No sweet dark soy sauce either. The chili sauce itself did not taste good nor was it authentic-looking. It looked very watered down. This was very disappointing especially since the chef is supposed to be from Singapore! (I know he didn’t personally make this but what skills did he impart to the staff working there???) I would be embarrassed if I were the owner of Phat Phat. This was the worse chicken rice I’ve had in Illinois so far out of the other 6 places I’ve tried here. Shoutout to Phodega for having the best rice out of all of them.
It was my first time trying sheng jian bao so I have nothing to compare it to, but I think it’s hilarious it was served with a spoon because it was absolutely bone dry on the inside.
Staff was friendly and really nice. I didnt bring these to his attention because it would have literally meant having the entire meal recooked/remade and I really dont want to wait that long. (I had food remade elsewhere before and the food was still bad and that just made things awkward so l’d rather not go through it again)
First visit here. We were a group of 9 and EVERYONE (including return diners) was very happy with their meal selections. I thoroughly enjoyed my Black Pepper Beef and Hot and Sour Soup. Both dishes were fantastic. Looking forward to coming back!!!
My friend and I got the hainanese chicken, dumplings, stir fry green beans, and fried rice. For dessert, we got egg yolk buns and chocolate buns.
The hainanese chicken wasn't that good. The chicken wasn't juicy and under-seasoned. When we asked for more scallion dipping sauce, the waitress said it would charge us extra. :/
Soup dumplings were okay, 80% dough 20% meat but the soup inside was nice.
Stir fry green beans and fried rice are okay. We liked it.
The highlights of the dinner were the sweet buns. We really enjoyed both the egg yolk buns and chocolate buns.
Some highs and some lows. We will still come back and try again.
The hainanese chicken wasn't that good. The chicken wasn't juicy and under-seasoned. When we asked for more scallion dipping sauce, the waitress said it would charge us extra. :/
Soup dumplings were okay, 80% dough 20% meat but the soup inside was nice.
Stir fry green beans and fried rice are okay. We liked it.
The highlights of the dinner were the sweet buns. We really enjoyed both the egg yolk buns and chocolate buns.
Some highs and some lows. We will still come back and try again.
First time in and I was excited, unfortunately I was gravely disappointed. The atmosphere was very open however I feel like the sound bounced off the walls or something as it was very loud and not fully crowded. The staff were nice. I arrived at 5:30pm and they were out of a lot of the menu items I wanted to try which was very disappointing. The food was flavorless and under seasoned. The meat entree I ordered looked nothing like the photo, it was 75% vegetables, 25% meat ($23 was way overpriced for it). The only good item we tried was the string beans, those were actually seasoned and cooked nicely. Overall I would not recommend this place at all. There are lots of other… better options in the area.
Very beautiful place, I love the minimal yet industrial look of the interior. The staff was super sweet. Everyone was so attentive and kind, they just seem like genuinely kind people, especially our waitress. Food was good, could be better. I felt the dumplings were a bit too thick..dough wise. The fried rice tasted good but the look wasn't so nice. The banana spring rolls and the garlic chicken wings were the best.
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