Pine Lakes Preserve Apartments

Recently moved into my apartment at Pine Preserve and the commmunity feels safe and clean. I worked with Michelle and what a blessing as she made this transition so much smoother answering all my questions via email and setting everything up for our move. I also have to thank Don at the office as during the move I left my eyeglasses and he helped with downloading the apps needed to get me to use the amenities. Loving our new Home!!

Pine Lakes Preserve has been a great apartment complex to live in. The atmosphere is great and the apartment units are comfortable. Management was super helpful during move in and everything went smoothly. Michelle and went above and beyond to help my boyfriend and I settle in to our new place! Thanks!

All 5 star reviews are clearly fake. Check how many likes the reviews got. Why does 1 star ratings get tons of likes? Because they’re all true.

Please read all the 1 star reviews to get the real info. This place is literally a pile of garbage. They spend more on landscaping than the apartment homes. Issues such as mold and bugs are impossible to get rid of because management chooses bandaid fixes .

Michelle was awesome with the entire process of moving to explaining everything In detail which is what you look for when you are moving she is the sweetest agent I have met so far and a pleasure to work with over all any questions or concerns she is very proactive in making sure there answered and done ! Thanks so much and look forward to my stay here !

Just wanted to post how pleasant dealing with the new management at Pine Lakes has been. Don and Bailey are a breath of fresh air, especially compared to the old management. Very professional and personable!

Michelle was so helpful with our move. She notified us about everything that was going on. Once we moved in we notified maintenance of a few things that needed to be fixed up, they came out quickly to resolve the issues. Amenities are great. Very well kept.

I have been here almost 7 years ! I have seen many changes, after all they are inevitable. One thing I can say 100 % and Vouch for is that our current management team is on point. Willing to help , not ignore a problem however work with the resident to agree on a final resolution. The property looks fresh, well maintained, you can always find something to improve on. I strongly recommend contacting them and becoming a part of
Pine Lakes!!

UPDATE: Even months after having moved out, I am still dealing with this despicable apartment complex. I just received a letter from collections on their behalf. They couldn't have emailed me, called me, or sent me a letter notifying me of whatever they are accusing me of? The most unprofessional people I have had the displeasure of meeting. STAY AWAY FROM THIS PLACE!!

DO NOT MOVE HERE!! PLEASE READ THE 1 STAR REVIEWS, as those are from the tenants that actually live here. If I could give this place a zero or less, I gladly would. These apartments are definitely buying reviews to make it seem like tenants actually enjoy living here. If you are considering these apartments, please walk around and talk to some of the tenants there, and you will see that this is the last place you want to move to.

The staff is absolutely useless, Bailey Aguirre, the community manager, as she calls herself, will write "nice" emails but absolutely does nothing to improve the living conditions here. You will have your packages stolen here as the mail room is constantly broken into, nothing is ever fixed, the breezeway's are absolutely disgusting, piles of garbage outside the compactor, the pool is always closed for maintenance, whenever something needs to get fixed they "fix" only to be broken again within weeks. Parking is horrendous here despite people constantly moving out.

There is no emergency maintenance after hours, and good luck getting them to reply back to you in a timely manner. This place is absolutely the worst. Their idea of improving this place is by having food trucks stop by instead of improving the quality of life here. For the price you pay here you can find another place with better management, better buildings, and a better quality of life.