Center City Dermatology

I am new to the area and was looking for a dermatologist given my skin cancer history and found center city and Dr Hess. He put all my anxieties at ease and answered all my questions thoroughly. He did not rush though my appointment. I am not sure how this office could receive a bad review. I had a very positive and reassuring experience. I will recommend this practice to anyone needing a dermatologist. I am glad to have a found such a caring kind and compassionate doctor as Dr. Hess.

Everyone at Center City is very friendly and welcoming, but not sure if we'll be back. My son had been experiencing a rash for months. We saw 2 different providers and neither knew what it was or could be. One suggested a treatment that the other warned against doing. One provider thought was one thing, the other believed it to be something else. Needless to say, none of the treatments, creams and/or pills have done anything to solve the problem. Very frustrating.
It was only after seeing his GP did we finally get a diagnosis and treatment.

Being a new patient, I highly recommend Dr Hess for all your dermatology needs. I was seen within minutes of my actual appointment time. The service from the time I stepped into the office to the time I left was nothing less than excellent. The doctor even took the time out of his busy schedule to answer all of my questions. I will recommend Dr. Hess and his dermatology practice to all that I know. Hands down 5 stars ***** if I could add a 6th star I would

After the office moved from Wallace Avenue, the front office was very unprofessional. Appointments were scheduled with the wrong doctor multiple times. The physicians assistant that I was seeing left and a new one took over without a notification to me. The doctor seemed rushed during excision surgeries. I no longer visit this practice.

Today I waited an hour past my appointment time to see a doctor, who never arrived, and I ended up eventually walking out. Suggest that anyone considering going here finds a different practice that has respect for your time.

The icing on the cake is that they requested to move my appointment earlier in the day, then still were an hour late.

I get that things can run behind. An hour is unacceptable. Imagine if you did that at your job.

I have been having some issues with my skin & after visiting my primary & nothing seemed to work for months( her diagnosis was weather related + age). I found this place thru another social platform & a couple ppl highly recommended dr Stephen Hess.Called in & was able to b seen within a couple days.The staff is professional, kind and accommodating to our needs.Dr Hess and his student , as well his other medical staff nurses.
On the other hand, my insurance website shows this practice as taking new patients but nothing about being charged for as a new patient! I got a charge of almost $300 just bc I am a new patient! Since when practices charge patients just to come in as a new patient????

Hands down, the best office. From being greeting upon walking in, no,...wait, FROM my initial contact to schedule an appointment, nothing but a positive experience. Stephanie (at the front desk), so kind! So nice! And a great personality. You need that comfort when going to a doctor. I had a couple of questions before my initial visit and left a voice message. The office returned my call within hours. Stephanie (the PA) there are not enough words to describe her. Kind, Caring, Compassionate, Beautiful. Honest. Sweet. Smart. Great at what she does. Both my husband and I had very positive experiences here. I would definitely refer my friends and family here. Thank you.

Bernadette was professional and compassionate. The service was excellent, and her knowledge and skill set stand above all the other estheticians I’ve worked with. She took into account the history of my long term skin concerns and pointed me towards excellent resources after providing superb skin care. I am very satisfied with the results of my hydro facial about one month from the appointment and I highly recommend this space.