Counter-serve chain featuring signature smashed burgers made with Angus beef, plus sides & shakes.
At a glance
#14 of 21 Restaurants in NewarkLocalGuideWorld score: 3.42
Rating breakdown
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5 ★28%
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4 ★22%
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3 ★9%
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2 ★6%
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1 ★35%
Quick facts
- What is the rating of Smashburger?
- Smashburger is rated 3.0 out of 5 based on 54 reviews.
- How does Smashburger rank in Newark?
- Smashburger is #14 of 21 Restaurants in Newark by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Smashburger located?
- 3 Brewster Rd, Newark, NJ 07114, United States — 1.0 km from the center of Newark.
- How can I contact Smashburger?
- Phone: +1 973-622-1166 · Website: smashburger.com
Waitet 20 minutes for my burger and fries (ten minutes they just stand at tut table because the waitress was to busy gossiping with her colleagues and making one milkshake.)
Good quality but cold food dosent taste good. Poor service
Good quality but cold food dosent taste good. Poor service
The food was good. I was impressed that they offered turkey burgers. The tater tots were very good, but a tad greasy. It's not the cheapest but not the most expensive either. Friendly staff. Self serve with ordering, but it's self-explanatory.
Great for a quick meal at the airport that doesn't break the bank. The front of house guy Julna is super nice, personable, and friendly. Burger was hot and tasted good. I altered mine and they got it right. Low expectations for airport fast food but tonight, Smash Burger did me right!
Per the business's request, I'm going to leave a longer review than I did originally. My overall impression is that this is about average for an airport restaurant (which is why most of the items below are judged on a curve) but otherwise pretty disappointing.
Food: The meat on the burgers was juicy but the toppings were disappointing. They didn't taste fresh at all and the mushrooms and cheese mixture on my speciality burger was completely out of proportion. About what I expected for an airport restaurant: edible but nothing more than that.
Service: The food was somewhat slow to come out (which is pretty surprising given that it's an airport and so there are a lot of people who want to eat in a hurry), but the staff was friendly so I'm giving it three stars.
Atmosphere: Everything was clean and the chairs/tables were comfortable so I'm giving it four stars.
Food: The meat on the burgers was juicy but the toppings were disappointing. They didn't taste fresh at all and the mushrooms and cheese mixture on my speciality burger was completely out of proportion. About what I expected for an airport restaurant: edible but nothing more than that.
Service: The food was somewhat slow to come out (which is pretty surprising given that it's an airport and so there are a lot of people who want to eat in a hurry), but the staff was friendly so I'm giving it three stars.
Atmosphere: Everything was clean and the chairs/tables were comfortable so I'm giving it four stars.
The cashier was one of the rudest people I have ever met, insulting me for forgetting to grab my water from the fridge to ring up, food was a greasy mess, burger was ok, fries ok, service awful
Ordered an Avocado Burger Club and fries. Cashier gave me my bag and i almost ran off with no fries, which were $4. She apologized but after getting in the car to leave I was not thrilled at all with the $16.00 burger and fries i received. Fries were slightly burnt. The burger had absolutely no taste. Its as if he just threw the patties on the grill and slapped them onto the bun. Disappointed in the whole experience. Will never eat at any Smashburger again. A bad experience is usually what causes most to not come back.
I don’t usually give under 3 but this one deserves it. First the lady placing the order didn’t have any motivation doing her job. I asked about line and she was rude. I finally placed order and took bit over than normal time. Opening the “grease” bag just one burger she didn’t place order for my second burger. Fries were ok but super grease and old bread smashed didn’t look good. See pictures below.
I’ve had a lot of burgers in my life and a lot of fast food burgers in that. This was one of the blandest burgers I’ve ever had. The smash tots were over seasoned but otherwise fine. Honestly pretty disappointed in the burger here. Wendy’s dollar menu taste better than this pomace.
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