At a glance
Rating breakdown
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5 ★84%
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4 ★0%
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3 ★0%
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2 ★4%
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1 ★12%
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Quick facts
- What is the rating of Lash Art?
- Lash Art is rated 4.4 out of 5 based on 25 reviews.
- Where is Lash Art located?
- 24471 Alicia Pkwy #1, Mission Viejo, CA 92691
- How can I contact Lash Art?
- Phone: (949) 767-6636 · Website: lashesart.com
DO NOT COME HERE. I have come here on and off since 2019. From 2019-2022 it was great. My lashes were so pretty all the time and I got them done every month. Came back in December of 2022 it was under new ownership and had a new girl do my lashes that I have never seen. Asked for volume even showed pictures. Laid there for 3 hours being very patient as it shouldn't take that long and opened my eyes to literally 5 lashes throwing up gang signs. They hurt so bad and I ultimately asked them to just remove them. I had to go back 2 hours later. I was left with glue on my eyes for like a week. It was painful. Gave my lashes a break for like 6 months. Came back in May of 2023. Had another new girl. Sent the owner a pic of what I wanted and showed the lady both agreed to it. There were lashes all over the bed when I first got there. Gross! During my appointment the lady's kid was by my head talking to her mom nudging my head breathing on my head. I did not mind her being there but it's unprofessional to have her in your work space. After an hour and a half I open my eyes to gang signs once again. Lashes just going every which way. She said they were "hybrid" because my lashes were too thin and she said long and thick won't look good on me. I'm the customer ma'am. I took a break for a while so my lashes are stronger than they've ever been. Brought this to the owner's attention and she just made excuses for the employee saying she's perfect to other clients and it's basically my fault my lashes are "weak." She even told me that no one there can do what I wanted. So she could have just said that and everyone's time wouldn't have been wasted. I wanted to like this place so bad but it's just so bad and unprofessional. So if your looking for a DIY crusty looks like you cried for 4 weeks straight gang sign throwing "volume" look definitely come here!
Amazing service! I was accidentally late to my appointment as I am not from the area and google sent me to a similar (not related) location. Not only was Michelle patient, but she was very understanding. Kim was my tech and my lashes are classic but cat eye so they came out perfect 🤩 . Price is worth it and ambiance was spot on, so much so I fell asleep for a few minutes during my session. Thank you Kim for your amazing professionalism! I will be sure to stop by next time I’m in town 🙏
Great Ambiance! The place is beautiful, all marble, black and white. The staff is friendly and professional. I’ve never had an issue with the technicians. Also their availability is great, they work with you to make sure you get an appointment at the time you request it (at least most of the time). And you can make an appointment online which is amazing. Thank you Lash Art!
I have been going here for a couple of months but it's never consistent. The girl I had last week was rude, kept telling me to order lashes I didn't want and then demanded a tip at the end. Said I needed to Zelle it to her. Super weird. And now all of my lashes are falling out because she did a terrible job and it hasn't even been a week. Super disapointing.
I just went today to get them fixed, she charged me full price $70 (+ $10 tip). I asked for natural looking and she did extra volume. I am leaving for my work trip tomorrow morning and I look like a clown. I won't be back
I just went today to get them fixed, she charged me full price $70 (+ $10 tip). I asked for natural looking and she did extra volume. I am leaving for my work trip tomorrow morning and I look like a clown. I won't be back
I was nervous going in here, as it was my first time getting lashes done. The woman that did my lashes was very kind. There was a promotion being run for 69.99 for a classic set of lashes. Upon arrival, I was immediately upsold 20.00 for a nicer/softer/mink classic fill. I knew nothing about lashes, but if there is going to be a promotional offer I believe the company should be a bit more transparent about what you are getting. Either way, within the first 24 hours, many lashes already fell off. I’m a bit disappointed as I was really hoping that I would have had a better experience. I will be going somewhere else to get a fill.
normally I don’t leave reviews to anywhere but I had to because this place and my lash artist were truly amazing . This was my first visit here and I just loved the atmosphere. My lash artist was Michelle and she was so sweet and asked what I exactly wanted . Usually when I get my lashes done I get a classic set so I decided to do the same thing. My classic set by Michelle was the best set I’ve ever gotten in my life . I’ve been receiving so many compliments ! can’t wait to come back
This was my first time here, and when I arrived I discovered that they've only been open for 2 months. The lady at the front desk was nice and welcoming, and asked if I wanted to do classic, hybrid or volume. They have a first time client deal, so I decided to get the hybrid. My lash specialist was Michelle, and she asked me how I preferred my lashes. Gratefully, she did exactly what I asked for and I was happy. Perhaps next time I'll go slightly more dramatic to see how that looks compared to the natural look I asked for. Also, really clean and pretty studio space.
I am SO picky about how my lashes look, and when She did my lashes, it was the first time I actually really loved how they looked. I showed her photos and she did exactly what I was envisioning. She makes a point to listen to what you want, and to fix what you didn't love about the lashes that are remaining (if you're getting a fill). She's also so sweet and personable; I really enjoyed talking with her during my appointment. If you are particular about your lashes GO TO Lash art. It's a 100% guarantee that you will love them. Michelle she got 7 years experiences on eyelash extension and facial. Next time i will try to do facial.
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