The Row Hotel at Assembly Row, Autograph Collection

Great location, surrounded by all kind of shops and restaurants and is 10 mins away from downtown Boston. Very elegant interior design and accommodating personnel. The only complaint is the dust sitting on some of the furniture in a room. Otherwise, a great stay!

The room smells terribly bad. Some two carpets are dirty in the room, they smell very bad. The air conditioner can't be turned on, because the bad smell comes from it. In three nights, the hotel has never brought a spare for shampoo and hair rinse.

This hotel was recommended by someone and was totally not disappointed at all! Great price, clean, beautiful, & friendly staff. Will stay here again if in the area.

The location is amazing. Really easy to get downtown, but the area doesn't have all the noise of the city. So much food and shopping nearby, and a movie theater. The rooms are very nice and not a bad size. I also really appreciate the floor being all tile with just a couple area rugs. It makes the room feel even more clean. The AC is also really nice. Keeps the room a consistent temp.

It's a bit of a bummer that the only place to comfortably watch the TV is from the bed. The chair is quite far from the TV and great for taking in the views, and the couch is on the same wall as the TV, so you can't see it at all from there.

The bathroom is nice, but has only one towel hook. There are 2 doors in the bathroom, one for the shower and one for the toilet. These doors have handles that can also be used as towel bars if you're trying to reuse towels, but then they are kind of in the way when someone wants to use those doors. Would also really have loved someplace to hang a hand towel. There's definitely space enough in the bathroom to do this, and maybe they will.

Would definitely keep this hotel on the list of places to stay when visiting Boston.

Great location, so much to see and do and eat very close to the hotel within walking distance.

Rooms very clean. No issues or problems there.

Pool almost unusable due to high levels of chlorine, walk into the pool room and its hit you in the face like a hammer.

Very nice hotel in every aspect except for the pool.

Rooms clean, hotel is new, location is great close to the orange line subway and a lot of food and shopping.

Pool is the only issue, there was so much chlorine that within 60 seconds of walking into the room I got a headache from the smell in the air. If they put a little ventiliation in the pool room it would be 100% better.

I would have given the room 4-5 stars, were it not obvious, upon waking up in the morning and pulling the cover back more, that they had made the bed with a cover someone had peed on at some point, and not just a little bit either. A LOT.

How could that have gone unnoticed in making the bed? In all my travels, this is something I have never encountered! As there was even a small stain on a sheet, I have to question whether the bedding was even "turned." Which would be horrifying even if we weren't germophobes.

It's very unfortunate, as this hotel is in a great location in a pedestrian-friendly, fun area.

Love this hotel so much!

1. Great staff - They are lucky to have Ani as their front desk, as you can feel her passion, enthusiasm, energy, and kindness started from check in process. She would be more than happy to introduce you everything, including dinning options, hotel facilities, etc. Other associates are friendly as well.

2. Fantastic location - it is located in a vibrant but quiet area, with a lot of options for you to shop, eat, and enjoy.

3. Secutiry - During midnight, you can still see hotel staff walking on the hallway to make sure everything is going right.

4. Parking options - you can either do valet parking or self-parking. Valet seems to be around $50 and offers in-and-out privilege, while the self parking garage is very close to the hotel, within 90 seconds of walk.

5. Clean - the room was clean.

Highly recommend!
Room was fantastic!