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#5 of 5 Transportation services in Jamaica

LocalGuideWorld score: 2.26

0.0 km from the center of Jamaica

Rating breakdown

  • 5 ★19%
  • 4 ★4%
  • 3 ★2%
  • 2 ★2%
  • 1 ★72%
75 N Hangar Rd, Jamaica, NY 11430
Worldwide Flight Services, Jamaica – photo 1

Quick facts

What is the rating of Worldwide Flight Services?
Worldwide Flight Services is rated 2.0 out of 5 based on 47 reviews.
How does Worldwide Flight Services rank in Jamaica?
Worldwide Flight Services is #5 of 5 Transportation services in Jamaica by LocalGuideWorld score (rating weighted by number of reviews).
Where is Worldwide Flight Services located?
75 N Hangar Rd, Jamaica, NY 11430 — 0.0 km from the center of Jamaica.
How can I contact Worldwide Flight Services?
Phone: (718) 244-0157
Alex Ayala
3 hours to get LIVE ANIMALS. Violation of cargo code to prioritize LIVE ANIMALS. Manager and supervisor are RUDE and refuse to help when no one is moving a single muscle in the warehouse. Staff were taken pictures of and will be sending this to the responsible management and if nothing is done will be bringing this up to higher authority.

In their words “we do not prioritize live animals” and you will be forced to wait in the cold no matter what. Good job on killing this import, clowns
Andrea Lyne Legaspi
Took us almost 2 hours to get our cat. Staff is rude. Taylor I think her name was okay and helpful. But the others are extremely rude. They will ignore you unless you raise your voice and call them repeatedly. Payment portal named epic was down and we had to call customer service. Very inconvenient. Also, beware, there are no restrooms available for use. We asked multiple times.
Mario Rodriguez
Worst customer service experience I've ever had in my life. Lazy and rude people from manager to dock workers. Rude people that'll give you an Attitude for no reason. Manager will even talk to employees with an attitude. Old sort black lady that calls herself the manager looks like never went to school by the way she express herself.
Ray Casamento
Not happy at this place today. Dropping of human remains which takes priority they put me behind a truck dropping off wooden pallets. Very sad way to operate a multi billion operation.
Alex De Marco
Embarrassing on every level! We had to wait for 4 hours to receive the paperwork to clear our dog. They refused to print the AWB and just kept us there. They tried to charge us twice for the facility charge. The tone of every response had a complete lack of politeness, while our dog was in a warehouse waiting for all this time without water. Once it cleared they looked at us and told to go and wait by a ramp where it took them 30 more minutes to bring it to us. At any one time there were at least 10 people standing and doing nothing.
Make sure you use a different airport
Troll Snow
WORST CUSTOMER SERVICE EVER!!! Every negative customer review on here is 100% true in my experience. This guys shouldn’t be in business. Airlines need to find an alternate agency to work with. If this business had any competition, it would be out of business in days. Avoid them at all cost if you can. Even if that means
Niki
, Higly professional personal in this company. It was the most enjoyable registration ever with Madiha Nisar, such an incredible beautiful soul.
Serge A
I wish I can give this "business" minus 10 stars. And my strong opinion this company has to be reported to authorities. The worst mess I've seen.
Never saw before such unprofessional, irresponsible, lazy and deceptive (fraudulent) staff - from regular employees to management.
We went through everything - from absence of relevant information and incorrect instructions regarding paperwork to obvious attempts of double-charge.
The process (paperwork, etc.) is total bedlam and nobody is responsible for anything.
We were waiting for more than 6 (six!) hours for our paperwork to complete without any break, without restroom, etc.
Stay away from this company as far as you can!

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