At a glance
Rating breakdown
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5 ★62%
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4 ★0%
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3 ★8%
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2 ★8%
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1 ★23%
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Quick facts
- What is the rating of Coopers Cave FCU?
- Coopers Cave FCU is rated 3.7 out of 5 based on 26 reviews.
- Where is Coopers Cave FCU located?
- 92 Dix Ave, Glens Falls, NY 12801
- How can I contact Coopers Cave FCU?
- Phone: (518) 793-9502 · Website: cooperscavefcu.com
I go in here a few times a year and the rules seem to differ every time depending on who you talk to. Some of the tellers are extremely rude on repeated occasions, it's honestly ridiculous. Same teller did something for me last time just told me they don't do that a little more than a month later. Make up your mind and maybe be friendly and smile ever.
Having an unbelievable difficult time accessing my money and they've said they have been on the phone for 3 hours and counting trying to understand how to fix it. We will see if they figure this out cuz I'll have to come back and change this
I've worked with CCFCU for several loans, they've always been accommodating and pleasant. Christine helped most recently when I needed some additional assistance in a home sale/closing I was dealing with and kept it on track.
Wish I could give negative stars
They are stealing over $500 from my husband they're so rude, and ignorant. DONT GO HERE
They are stealing over $500 from my husband they're so rude, and ignorant. DONT GO HERE
The best place to set up a money market account.
Best Credit Union!
The bank its self is amazing. Great people most of the time. However I had ran into some descrepinsies and called the bank. I spoke with a woman who was extremely rude, cutting me off and not listening to my concern. She began pointing her finger at me and the vendor I was having these issues with. Instead of trying to help me, I decided to dig myself. Come to find out, all it was was a simple mistake that could have easily been resolved with a little effort. It was only the fact that the bank didnt do transactions through weekends. That's it....so vary unhappy with the help I recieved that day from this bank. Just a little patients and good customer serve would have solved this issue and I would have been a much happier customer. I mean...it is their job!
This Credit union only refreshes they're computer once a day at twelve midnight also the wait time on a check to clear took me three weeks even though i had an account with my girlfriend. Also the tellers pick and choose whom they want to be friendly too i call up to check a balance on my account and i get a snide tone or sarcasm a lot of the time. If you are in the area of this financial institution you would be better off keeping your money in your pocket or else they will keep it on hold. This CU also is not open on Saturday's and makes it hard to go shopping on weekends.
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