At a glance
Rating breakdown
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5 ★39%
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4 ★25%
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3 ★14%
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2 ★14%
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1 ★7%
Quick facts
- What is the rating of American Express Lounge?
- American Express Lounge is rated 3.8 out of 5 based on 28 reviews.
- Where is American Express Lounge located?
- Stockholm Arlanda Airport, Stockholm Arlanda International Airport / Terminal 2 - 3 - 4 - 5, Stockholm Arlanda Airport, 190 60 Stockholm, Sweden
Good for dinner, and lunch. The breakfast was also good but very lite. A good thing about this lounge is that you get to bring in a guest for free
The staff is super friendly and attentive and the food (and their white wine) are (very) good in my opinion.
Two things I don't find great and hence I only give four stars: the portions are rather small (there is no buffet) and the place feels quite crowded (you sit very close to your neighbor, only two couches). The latter will hopefully be solved when the new place will open - which I'm definitely looking forward to! 🙂
Two things I don't find great and hence I only give four stars: the portions are rather small (there is no buffet) and the place feels quite crowded (you sit very close to your neighbor, only two couches). The latter will hopefully be solved when the new place will open - which I'm definitely looking forward to! 🙂
If you are a solo traveller they will treat you like a second class citizen at this place. On arrival there were only 6 other guests yet they insisted I sit at section near entrance where you are facing the wall. Eventually after an argument I was allowed seat in regular area. The only option for vegan was soup.
Hopefully the new lounge shared open next year will be better
Hopefully the new lounge shared open next year will be better
Highly recommended!
We came in a group of two adults and one 3yo child. Very welcoming reception. Excellent staff, table service with glasses pairing with the drinks served (I mention this because other lounges in that are use water glasses for any drink served). The menu was nice an Swedish, a great goodbye dinner.
Even though the lounge was not conveniently located for our departure gate, it was a true pleasure being there. I noted that there are two separate rooms with different entrances. I’d recommend the one with the window front at the far end over the first one with little daylight.
We came in a group of two adults and one 3yo child. Very welcoming reception. Excellent staff, table service with glasses pairing with the drinks served (I mention this because other lounges in that are use water glasses for any drink served). The menu was nice an Swedish, a great goodbye dinner.
Even though the lounge was not conveniently located for our departure gate, it was a true pleasure being there. I noted that there are two separate rooms with different entrances. I’d recommend the one with the window front at the far end over the first one with little daylight.
It’s a welcome reprieve from the crowded boarding gates.. and a heck of lot better than eating at one of the restaurants in the steamy Stockholm airport.
Salmon salad was tasty.
Service was chill, so no complaints
Salmon salad was tasty.
Service was chill, so no complaints
Incredibly poor service for a $700 annual fee. It’s like cafeteria style tables where the service takes forever and they don’t even have champagne. I really don’t understand the value proposition to ever getting a platinum card if I were to live in Scandinavia. Fortunately I live in San Francisco where the wine is good and the food is like 50 million times better than us. I suggest you shut down the Solange as it’s a risk to your reputation. Furthermore, the lounge doesn’t even have a restroom. You’re welcome to queue in the public area which has to one person restrooms in about 400 people waiting. Wow what great service for $700? Just kidding. This is a true Ponzi scheme.
HIGHLY recommend SAS lounge if you are star gold. Much better and on par with expectations.
HIGHLY recommend SAS lounge if you are star gold. Much better and on par with expectations.
Nice and friendly staff. Great service, delicious food. We had a table right by the counter. There were always at least 2 service staff there who didn't really have much to do (4 tables were occupied). Unfortunately nobody felt responsible. We weren't asked if we wanted something else to drink or how we liked our meal. The table wasn't cleared either. This should definitely be improved.
Service was lackadaisical! My server did not know what they have on offer in terms of the white wine options. She was willing to check, though. And there was only chardonnay. Sparkling wine takes extra charge. Lounge is located after security but before immigration. Food was OK. But my husband really loved the beer (photo attached.)
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