At a glance
#4 of 16 Clothing stores in ZürichLocalGuideWorld score: 4.39
Rating breakdown
-
5 ★66%
-
4 ★20%
-
3 ★7%
-
2 ★2%
-
1 ★6%
Quick facts
- What is the rating of COS?
- COS is rated 4.4 out of 5 based on 261 reviews.
- How does COS rank in Zürich?
- COS is #4 of 16 Clothing stores in Zürich by LocalGuideWorld score (rating weighted by number of reviews).
- Where is COS located?
- Bahnhofstrasse 53, 8001 Zürich, Switzerland — 0.2 km from the center of Zürich.
- How can I contact COS?
- Phone: +41 58 515 09 70 · Website: cos.com
One of the best COS stores in Europe and great service
The sticker was attached with a strong glue, which has left behind a layer of sticky residue that I cannot remove and making the bikini bottom unwearable. Store refused to accept the return as order was made online.
Hallelujah, I’m 6'3" / 192 cm and everything fits perfectly! COS in Zürich never disappoints. The shopping experience is always top-notch, and the quality is consistently impressive. Just treat your clothes with a little respect, and they’ll go the distance. Couldn’t be happier!
Really awful return policy!
They didn’t give me a receipt and I only noticed at home. When I wanted to return a shirt with price tag on and presented them the banking details, they looked up the bill in their system but then only wanted to give me a voucher instead of the money back. If I had the original invoice they would have given me the money back. I don’t see the difference here, they even printed out the receipt when they found it.
Won’t go there anymore!
They didn’t give me a receipt and I only noticed at home. When I wanted to return a shirt with price tag on and presented them the banking details, they looked up the bill in their system but then only wanted to give me a voucher instead of the money back. If I had the original invoice they would have given me the money back. I don’t see the difference here, they even printed out the receipt when they found it.
Won’t go there anymore!
Oh, what a delightful experience it was! The customer service was a masterclass in rudeness, and their use of improper language really added a unique touch. As for the low-quality items? Naturally, they refused to accept them for return, backed by the most creative and bizarre arguments imaginable. Truly, a memorable shopping experience!
POOR QUALITY. After only some months T-shirts and polo shirts start getting holes as you see in the picture. I don’t wear tight clothes and this doesn’t happen with other brands.
If you're searching for fashionable clothing and accessories in Zurich, don't miss the COS shop located in the city center. With a convenient location near a tram station, this store offers plenty of stylish clothing and bags, beautifully decorated with a minimalist, modern design. Moreover, the friendly and helpful staff make shopping a pleasant experience. Overall, it's a great place to find sophisticated fashion pieces.
contemporary chic, the best that could happen to me. I never go inside the store without finding an amazing piece, great quality, sophisticated designs, the store has clear lines, super organized and the team is totally open minded ready to help. Incredible sales opportunities.
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