At a glance
#1 of 3 Video arcades in Niagara FallsLocalGuideWorld score: 4.44
Rating breakdown
-
5 ★77%
-
4 ★9%
-
3 ★4%
-
2 ★2%
-
1 ★7%
Quick facts
- What is the rating of Vortex VR Arcade?
- Vortex VR Arcade is rated 4.5 out of 5 based on 164 reviews.
- How does Vortex VR Arcade rank in Niagara Falls?
- Vortex VR Arcade is #1 of 3 Video arcades in Niagara Falls by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Vortex VR Arcade located?
- 360 Rainbow Blvd, Niagara Falls, NY 14303, United States — 0.3 km from the center of Niagara Falls.
- How can I contact Vortex VR Arcade?
- Phone: +1 716-264-8137 · Website: vortex-vr.com
I'm looking forward to my next visit as this was a very decent arcade sadly the Dark Ride wasn't operational on my visit but maybe next time. As for the rest of the place as a whole it was very clean and the staff we're very friendly and helpful as one of the ski machines broke down during my play and they quickly fixed it and got me another game started right away.
The guy working was very nice, but unfortunately nothing was working during our visit. Literally, everything my kids tried to do wasn’t working. We got refunded for most of it. It was very clean and looked cool. Very disappointed with this place. Best part was the view.
VR games are totally a scam. Only regular arcade games are good in this place. The staff was nice and help us with everything.
Most of the be experiences were out of order, but the employed were super nice and helpful and allowed us to play the dark ride instead. Special shoutout to Anna downstairs for helping us out as well and being our wine tasting expert lol
Advertise 1/2 price Wednesdays on their website. Get there and they say they no longer do that and won’t honor the deal despite the advertisement still being up on their site. Was going to do a birthday party here but I guess we’re going somewhere else as I don’t trust them to honor their advertised packages.
I went with my son and daughter this past weekend and it was amazing! Totally felt futuristic with all the VR games and choices!! We also had an amazing attendant helping us out named Joseph. He really went way beyond the normal level of service and left an impression on us!
Paid $5 for parking and received a $10 credit for the arcade. There were no issues getting the credit and I think I received 39 credits. It was fun and free so we can't complain. There is a snack bar as well but we did not try it.
January 2023: Visiting the Falls with the family for the Lunar New Year, and decided to give this place a shot.
Located on the 3rd floor, this is sort of a hidden treasure that does not stand out to potential customers. The only way I found out about it was through the parking receipt, which offered a complimentary $10 coupon.
Pros:
* Fun, exciting space to entertain the family.
* It is like a Dave & Busters except with an all digital ticketing system. Customers load their cards with money at the counter and then play via tapping their cards at their desired game. The tickets won at the end of each round of play will automatically load onto the card.
* New VR gaming that looks awesome.
* The staff is super friendly and worked with us to get the prizes that the kids really wanted with their ticket amounts.
Cons:
* We wanted to do the VR games, but there were only 2 people working, which was not enough for the number of people that started pouring in on an afternoon. Ultimately, we passed on the opportunity due to the long wait time. In hindsight, we should have done the VR gaming when we first arrived because there were very few customers at that time.
* The digital ticketing system would accumulate and provide false positives. It took me a few times to figure out what was going on. For example, we played a game and won 40 tickets. We decided to play it again and won another 40 tickets. However, the display shows 80 tickets won. It got kinda confusing for the kids who thought that they won more tickets than they actually did. An improvement for the system would be to display the tickets won for the round along with a separate line for total tickets on the card.
Located on the 3rd floor, this is sort of a hidden treasure that does not stand out to potential customers. The only way I found out about it was through the parking receipt, which offered a complimentary $10 coupon.
Pros:
* Fun, exciting space to entertain the family.
* It is like a Dave & Busters except with an all digital ticketing system. Customers load their cards with money at the counter and then play via tapping their cards at their desired game. The tickets won at the end of each round of play will automatically load onto the card.
* New VR gaming that looks awesome.
* The staff is super friendly and worked with us to get the prizes that the kids really wanted with their ticket amounts.
Cons:
* We wanted to do the VR games, but there were only 2 people working, which was not enough for the number of people that started pouring in on an afternoon. Ultimately, we passed on the opportunity due to the long wait time. In hindsight, we should have done the VR gaming when we first arrived because there were very few customers at that time.
* The digital ticketing system would accumulate and provide false positives. It took me a few times to figure out what was going on. For example, we played a game and won 40 tickets. We decided to play it again and won another 40 tickets. However, the display shows 80 tickets won. It got kinda confusing for the kids who thought that they won more tickets than they actually did. An improvement for the system would be to display the tickets won for the round along with a separate line for total tickets on the card.
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