Starbucks

They had bugs crawling all over the food in the display case they were serving out of. We didn’t bother drinking the drinks we ordered after watching the girl casually shoe some flies off a pastry before heating it to serve to the customer in front of us. If the employees are that used to it, it’s obviously not uncommon. I don’t want to eat anything from here

This place is always a great place to go. If you’re in a pinch and you’d like to get some coffee and Starbucks is your thing. The customer service here is great. The lines are relatively quick. The waiting is very small. There is parking available however it is a busy parking lot, so be careful, and the pricing is what it is it’s Starbucks

I have to admit, the people at this location are extremely nice and friendly. I always order my coffee asking them to make it love and world peace, and that's what I get everytime!

This is my favorite spot to get my drink. One of the workers there, Grace, nails my drink every time. Best and most consistent Starbucks around! Always friendly and kind. Definitely recommend this Starbucks!

I will not be coming to this location anymore. It saddens me that I won’t be able to see my favorite baristas (Grace, Shay. Chris, Maggie, Sarah and Randy) anymore due to management. The management at this location seems to be a significant issue. During my visit, it was clear that the baristas were overwhelmed and understaffed, which affected the quality of service.
First, the wait time was incredibly long. It took over 20 minutes to get a simple coffee, and there was no apology or acknowledgment from the staff. It was evident that the management did not schedule enough employees to handle the morning rush.
Additionally, a few of the baristas appeared to be poorly trained. One barista, in particular, seemed to struggle with basic tasks, such as making drinks correctly. I observed several mistakes being made, which added to the delay and frustration for everyone waiting.
What was even more troubling was hearing the manager openly speaking negatively about the baristas to other customers. This behavior is completely unprofessional and unacceptable. It creates a toxic work environment and certainly does not help improve the service.The overall atmosphere was chaotic, and it seemed that the management was not providing the necessary support or training for their staff. As a regular Starbucks customer, I expect a certain level of efficiency and professionalism, and this location fell far short of that standard.

If management changes, I will be willing to come back.

I love this starbucks so much that I come here rather than the one in ramsey or airmont closer to my house, the staff here is always so nice and welcoming. They’re so helpful too and are really patient when I have a really big order. The new manager can be a little condescending though, I’m black and I’ve noticed his greetings to the caucasian customers were not always welcoming as other staff. Hopefully Starbucks will recognize this as it seems i’m not the only one with this issue. Not sure why he’s doing that as a manger because it’s not a good look.

We're from Albany and we Ordered our usual drink. Somebody does not know how to make it and just left our empty cup high and dry infront. Had we not ask for our drink few moments later, it would have been still in the counter, not being made. The older barista was so rude, he did not even apologize that our drink was not made. He kept insisting he can't make the drink. Our drink was an option in the app and we have been ordering it in our local sbucks for years now, so either bro needs a refresher training or we were being duped by sbucks all these years. Our drink was eventually made by another barista. All the other younger employees were just yapping away with each other. We were not greeted in anyway. We were basically ignored. This is the worst starbucks we have ever been to. Extremely dissatisfied with how we were treated by the older male barista. He was rude and argumentative. I don't normally post a review but our experience is just begging for one.

One of the largest Starbucks I’ve been to. Many tables and ample seating, good WiFi, clean restrooms. The clientele is a mix of students and professionals, many working on their laptops. The staff are polite and offer quick service.
Conveniently, to the right, there is a Walgreens, in case a quick purchase is needed and to the left, a sub shop in case a more substantial bite is needed.
The parking situation can be somewhat challenging, but I’ve been lucky so far.
Always a big fan of Starbucks!!!