The Grand

This level of disorganization and disregard for customers is unacceptable and guarantees I’ll never return. This past weekend, I visited this club with six friends, only to encounter a frustrating and ultimately unresolved situation. The club operates on a cash-only basis, and while there’s an ATM conveniently located by the door, they required me to leave my ID as collateral just to use it. This policy felt unnecessary, especially considering our group—well-dressed professionals who were clearly there for a good time, not trouble.

I withdrew enough cash to cover the entire group, handed it over, and focused on getting everyone inside. However, the door staff forgot to return my ID, and here I am on Monday morning, still without it. I’ve been texting and calling to resolve this, but so far, there’s been no response, leaving me with little hope.

Honestly, the experience reflects why this club has such a low 3.1 rating—and I wouldn’t be surprised if it drops further. The staff’s attitude across the board seemed intentionally unpleasant, almost as if it were a bad YouTube prank show.

Please do yourself a favor and don’t go here. The securities are borderline disrespectful, the security literally pushed me. It could have been handled more professionally. Customer literally pay to get in. Just the worst experience.

The vibe is okay, but the drink are horrible. You paid for a cocktail and you get your liquor just with whatever soda flavor you want. I ask for margaritas with pineapple. The dude straight up just put tequila and some type of soda and gave it to me. The 3 rounds we took all the drink where just bad. I been to shitty bars but this one is the worst I ever tried. They are not bartenders they are just people making mixes with alcohol.

I would give zero stars if I could. My partner and his friends visited this club recently and the experience was completely unacceptable. The female security staff, was conducting searches on male patrons and, shockingly, went as far as inappropriately grabbing private areas during the process. They were left feeling uncomfortable and violated. I would not recommend this place to anyone looking for a good time without crossing serious boundaries.

Didn't eat anything here but did have some delicious drinks. Dance floor was clean and mostly dry when I was here for Dreamforce.

Great music and overall good vibes for this jumping little club.

Bonus points for a very patient manager who held my forgotten credit card and waited with me for my uber when I came back to reclaim it a couple days later. 10/10 felt very safe.

I’ve been here a few times before and it was one of my favorite clubs in San Francisco . But not after August 23 2024 they have a lot of new staff and new rules not a very good experience I won’t be going here as often anymore spend a lot of money here on vip to get treated like that

Stay away from this place and anything for their events on Eventbright. They don't honor their claim on their events. They'll make you wait till after their early entry is over before taking your money. If I could give this place a negative start I would.

Awesome place. When we arrived at the club there were two DJs playing. one DJ put on good music and the other terrible. cocktail prices are a little high $15 for a margarita. if you want to put your jacket in the cloakroom you will pay $5 for it.