At a glance
#148 of 165 Flat Complexes in WashingtonLocalGuideWorld score: 3.57
Rating breakdown
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5 ★54%
-
4 ★4%
-
3 ★1%
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2 ★10%
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1 ★30%
Quick facts
- What is the rating of Valo Apartments?
- Valo Apartments is rated 3.4 out of 5 based on 69 reviews.
- How does Valo Apartments rank in Washington?
- Valo Apartments is #148 of 165 Flat Complexes in Washington by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Valo Apartments located?
- 222 M St SW, Washington, DC 20024 — 3.0 km from the center of Washington.
- How can I contact Valo Apartments?
- Phone: (202) 863-2220 · Website: valodc.com
Valo Apts in SW is a great apt building for anyone who’s looking to relocate. And the leasing office manger are very polite. I recommend anyone who want to move Valo is a good apt building and they have state of the art appliances.
I have been leaving at Valo for over three years. I have a beautiful unit and very much enjoy the location. Unfortunately, the condition of the building, safety and communication from the management has been declining and reached unbearable living conditions. We were considering extending the lease prior to the most recent mass shooting incident at the building.
I know the price is lower than other building in the area, and I know BMC has a good reputation in the area - please do not rent a unit in Valo as it is simply not safe.
I know the price is lower than other building in the area, and I know BMC has a good reputation in the area - please do not rent a unit in Valo as it is simply not safe.
I had enjoyed living at Valo until security concerns began arising and then a murder occurred involving 6 individuals with multiple shots fired in one of the apartments on 9/5/23. Management had been made aware of these security concerns and potential drug dealing activity multiple times but did not act on them in an expeditious manner. I no longer feel safe in my home. When the murder occurred the building did not send any alert to shelter in your apartments and to lock the doors but rather sent an email after the fact stating it was an isolated incident and the area was secured. I came home from work to find blood all over the lobby and in the stairwells. There was no transparency from management whatsoever. BMC needs to be accountable for this horrible incident. Do not move here, it is not safe.
Communication and transparency following the shooting incident in the building has been abysmal. They provided very little update to residence besides notifying us that the elevators were out of order. This was all while the building was swarmed by police and being covered in crime scene tape, with stairwells covered in blood. Management is still refusing to answer residents questions and concerns. It is clear that Bernstein cares more about sweeping this incident under the rug than their residents safety.
My father and I visited Valo yesterday. Josue was a godsend - he was prepared with a brochure upon my arrival. We toured several apartments that I really liked and he was able to answer all of my questions. In addition to his great personality, he was kind and very patient. Thank you!!
I cannot thank the team at Valo enough for their guidance on the leasing/move-in process. They were very accommodating and informative. The amenities are stunning, the building has a perfect location, and the apartment was perfectly cleaned upon move-in. Special shoutout to Deysi and Taylor!
Just signed with Valo DC aided by the wonderful, competant, and super friendly Deysi. Important to note, this building used to be managed by someone else and now is managed by Bernstein (who get great reviews across the board). We picked and moved into an apartment sight unseen, which we have never done before. The process was fast (we had to move from NYC for a job quickly) and everyone was incredibly courteous! The apartment is a fantastic size for the price and the fixtures and amenities are amazing. I will update when we have settled in for a few months but so far, I am very impressed with the building and management.
Deysi was an absolute joy to work with!! She made the leasing process so easy and gave me so many great options. She really took the stress off the whole process. Plus the rest of the staff are super nice and helpful!
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