Safeway (490 L St NW), Washington: Photos, Reviews & Location

Longtime supermarket chain carrying brand-name & house-label groceries, plus a deli, bakery & more.

At a glance

#42 of 46 Grocery stores in Washington #13 of 16 Bakeries in Washington

LocalGuideWorld score: 3.80

1.0 km from the center of Washington

Rating breakdown

5 ★44%
4 ★24%
3 ★14%
2 ★6%
1 ★12%

490 L St NW, Washington, DC 20001, United States

local.safeway.com

+1 202-719-2435

Quick facts

What is the rating of Safeway?: Safeway is rated 3.8 out of 5 based on 1,463 reviews.
How does Safeway rank in Washington?: Safeway is #42 of 46 Grocery stores in Washington by LocalGuideWorld score (rating weighted by number of reviews).
Where is Safeway located?: 490 L St NW, Washington, DC 20001, United States — 1.0 km from the center of Washington.
How can I contact Safeway?: Phone: +1 202-719-2435 · Website: local.safeway.com

Went to safe way at 21:02 and went to self checkout to purchase red hot pepper and it said it needed an attendant and waited and waited and there was no body there was a lady and a gentleman standing by the customer care counter that worked there one was ready to leave and the lady was talking to him saw I needed assistance and just looked and didn’t call anyone or nothing all she did was look like like I was an idiot and continued having their conversation.
Another customer approached then for help and they just looked at him and carried on talking this is the worst Safeway ever.

Cesar Cortes 2023 Oct 18

Safeway as a grocery store is fine and good quality. However, this particular branch is one of the worst Safeway stores I have shopped at. Customer service is very bad, it's always an ordeal to get any type of service or help. Also, shelves are not stocked frequently, especially on personal care items. I shop here from time to time because it is close, but I would not recommend it.

Amber Patrick 2023 Oct 03

I would not recommend this Safeway to anyone. The quality of the food is fine, but the customer service and pick-up/delivery grocery service is horrendous. I have shopped there for a few months now but have finally decided to go to another grocery that's way less convenient for me to travel to. The employees don't come out with groceries when you notify them in the app that you've arrived for pick up, they never pick up the phone, and they're extremely rude and unhelpful once you go into the store. Yesterday, I ordered for pick-up and I was missing bananas, avocados, a yellow pepper, a red pepper, two bags of Harvest Snaps, and two limes. When I flagged that some items were missing, they claimed it was due to them being out of stock (even though they still charged me) and I walked around the store and found all the items they claimed were out of stock. Just an all around awful experience and not worth the frustration.

Liza Bullen 2023 Sep 22

I ordered a few items to pick up from your store to come to my house. The items never came. I called your store and the girl was nice but I have no resolution. It shows that my items are being delivered but it’s frozen so you know I have no nothing to do at this time.

Edgar Calvillo (Ed) 2023 Jun 28

The location is great which often makes me wonder why there is a big issue with their stocking issues. It seems they are often out of laundry detergent and other daily household items. The service could also be better, some employees, more so the employees assigned to the self check out, are less than enthusiastic to help a customer when required for what ever reason. I have to say, almost forgot but have to mention the flower selection at this location is phenomenal. The ladies who work in the flower department are sweet always willing to help with giving advice on flower combinations. Overall the Safeway is good but their stocking issues are the biggest problems being in a prime area with heavy traffic.

JAY JASTI 2023 Jun 04

Had everything needed for groceries. Slightly bummed by the prices and annoyed by the lack of transparency for regular, non member folks as all the price tags are for members and you have to dig in to find how much it costs for non- members.
The cashier was helpful but the lines were very long. Overall would recommend!

They have fresh flowers at the front of the store which is awesome.

Sharon Sprouse 2023 May 01

This is a very nice clean store. Lots of choices except for small orange juice bottles. They only had Calcium added kind. But they had lovely fresh fruit in containers that were easily carried away. Great produce. Signs telling you where items were easy to read and see. Checkers were very friendly and professional. I recommend this store!

Lee Jahnke 2022 Dec 19

The City Vista Safeway or the 5th & L st NW Safeway... (There used to be a tradition of nicknaming Safeways in DC with an "S". (For example, "Soviet Safeway" or "Social Safeway") Not sure what this one would be. It's pretty nice but mobbed by apartment dwellers after work. There is a parking garage which is free for the first 90 minutes with a purchase. The entrance to that is on M street. Plus, there's a Amazon package Locker here ("SABA"). I consider the prices here to be above average but this is also the only grocery in the downtown core so you're stuck! Good luck!

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Safeway

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