At a glance
#3 of 3 Hamburger restaurants in OttawaLocalGuideWorld score: 4.21
Rating breakdown
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5 ★59%
-
4 ★23%
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3 ★8%
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2 ★4%
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1 ★6%
Quick facts
- What is the rating of Burgers and Shakes?
- Burgers and Shakes is rated 4.2 out of 5 based on 1,042 reviews.
- How does Burgers and Shakes rank in Ottawa?
- Burgers and Shakes is #3 of 3 Hamburger restaurants in Ottawa by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Burgers and Shakes located?
- 220 Kennevale Dr, Ottawa, ON K2J 6B6, Canada — 16.0 km from the center of Ottawa.
- How can I contact Burgers and Shakes?
- Phone: +1 613-440-4005 · Website: burgersandshakes.ca
The burgers were horrible. They were over cooked, burnt and tasted horrible. We didn’t get the right toppings on our burgers either. The milk skakes tasted like freezer burned ice cream. It was the worst burgers we have ever had. Very disappointed with the quality of the food.
we just ordered for pickup 2 charbroiled burgers and a poutine. we had repeated to the person on the phone that we would like pickles in both burgers twice or three times. we got our food.. no pickles? they could’ve gave us a heads up if they didn’t have any but hadn’t. pretty annoying. other than that burgers were good.
The restaurant and service was great. The burger itself was ridiculously dry and just not worth the cost. I wouldn't go back unfortunately. The onion rings were great though.
We tried it first time for a lunch. The service was good, the food was fresh and good too. The only thing is the tables and chairs were very dirty, I tried to use the napkins, but it didn’t do much. When I asked one of the ladies that work there she kindly helped us out by cleaning it properly. That’s why I gave 3 stars for atmosphere.
Will not be returning. I LOVED burgers because shakes and honestly overlooked how over priced the burgers are because they used to be so good.l, but the last 2-3 times I’ve bought from there… not as filling as it used to be and the buns are just plain and dry. I don’t know if they changed the bun or what but my partner couldn’t even finish eating the burger because of the nasty taste. Told me we’re never buying from them again. It’s just not worth it anhmore.
Start positive…The 4 cheese sticks you get for $8 were very good. Homemade taste!
Shakes has ice crystals in them. The chicken burger was so tough and over fried it was almost inedible. Two shakes, cheese sticks and a chicken burger for $40?? Yikes.
We waited a loooong time with only one other customer in the restaurant. Staff was nice enough but in no hurry to produce food.
The worst and the “we won’t be back” part was that the “dinning area” was so filthy I wouldn’t sit on a chair to wait, much less eat. Without exaggeration, tables, chairs and floor looked like they hadn’t been wiped or cleaned in a week. Old napkins on the flood, food spills and crumbs everywhere. I can only extrapolate this to what the unseen areas are like?!
Shakes has ice crystals in them. The chicken burger was so tough and over fried it was almost inedible. Two shakes, cheese sticks and a chicken burger for $40?? Yikes.
We waited a loooong time with only one other customer in the restaurant. Staff was nice enough but in no hurry to produce food.
The worst and the “we won’t be back” part was that the “dinning area” was so filthy I wouldn’t sit on a chair to wait, much less eat. Without exaggeration, tables, chairs and floor looked like they hadn’t been wiped or cleaned in a week. Old napkins on the flood, food spills and crumbs everywhere. I can only extrapolate this to what the unseen areas are like?!
An impressive burger 🍔 for my son and poutine for myself. Is a bit pricey
Craving a chip truck style poutine, ordered from here, little over $14 for a large poutine... Size, i found quite small but at least it was good.. Made quickly, sauce wasnt too salty, good amount of cheese. Ate it at home so the fries soften up by the time i arrived home, of course... Wouldn't order it again on its own due to the price but i will buy it with their burgers. Ordered off their site, not uber or doordash pick up
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