Artisan desserts, pastries & afternoon high tea served in a revamped Prohibition era building.
At a glance
#43 of 87 Bakeries in New York #67 of 147 Brunch restaurants in New YorkLocalGuideWorld score: 4.40
Rating breakdown
-
5 ★65%
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4 ★20%
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3 ★6%
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2 ★4%
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1 ★5%
Quick facts
- What is the rating of Patisserie Chanson?
- Patisserie Chanson is rated 4.4 out of 5 based on 588 reviews.
- How does Patisserie Chanson rank in New York?
- Patisserie Chanson is #43 of 87 Bakeries in New York by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Patisserie Chanson located?
- 20 W 23rd St, New York, NY 10010 — 1.1 km from the center of New York.
- How can I contact Patisserie Chanson?
- Phone: (929) 423-8880 · Website: patisseriechanson.us
Terrible experience for at least three times.
I was stopping by for breakfast multiple times in the last six months, it was consistently bad experience. They didn’t have pastries, they didn’t have any food, etc. My visit on Oct 19 was the last. I came at 8.10am to grab some coffee and the place wasn’t open despite having open hours starting at 8am. An employee said that they were running late. No apologies, no questions. Just a dark and empty space.
Not coming any more!
I was stopping by for breakfast multiple times in the last six months, it was consistently bad experience. They didn’t have pastries, they didn’t have any food, etc. My visit on Oct 19 was the last. I came at 8.10am to grab some coffee and the place wasn’t open despite having open hours starting at 8am. An employee said that they were running late. No apologies, no questions. Just a dark and empty space.
Not coming any more!
We shared that my surprise on Valentine’s Day was from Patisserie Chanson and we enjoyed it so much. Hence, we decided to give their brunch menu a try.
We were still appealed by their pastries when we walked in even though we knew it wasn’t our favorite kind. However, the quality is stable with reasonable price.
We used their app to get dine-in orders since there are food photos for reference and we were able to check their daily promotions.
We shared Market Salad, Creme Brûlée French Toast, Hot Lobster Roll and Merguez Migas. It was overall decent with reasonable price & portion.
We were still appealed by their pastries when we walked in even though we knew it wasn’t our favorite kind. However, the quality is stable with reasonable price.
We used their app to get dine-in orders since there are food photos for reference and we were able to check their daily promotions.
We shared Market Salad, Creme Brûlée French Toast, Hot Lobster Roll and Merguez Migas. It was overall decent with reasonable price & portion.
This place is soooo yummy they offer a bunch of delicious goodies!!
I had almost one of everything and the carrot cake is my absolute favorite! Soo much flavor and creamy.
You can order ahead on the app and the lady at the counter was super sweet.
The deals throughout the week are perfect too if you’re looking for the perfect grab and go lunch since they serve salads and sandwiches too.
I had almost one of everything and the carrot cake is my absolute favorite! Soo much flavor and creamy.
You can order ahead on the app and the lady at the counter was super sweet.
The deals throughout the week are perfect too if you’re looking for the perfect grab and go lunch since they serve salads and sandwiches too.
I bought two croissants and one slice of lemon cake. The croissants tasted not fresh and like regular bread. Don’t feel layers.
The lemon cake taste good. It is tall. The sales put it in a plastic box that is not tall enough. He forced to close the lid and the top of the cake was squashed. The lemon sticks were standing up on the top of cream. Very disappointed.
The lemon cake taste good. It is tall. The sales put it in a plastic box that is not tall enough. He forced to close the lid and the top of the cake was squashed. The lemon sticks were standing up on the top of cream. Very disappointed.
Lovely bakery with delicious brunch menu. We ordered salmon and ham croissant sandwiches to go with their signature Blood Orange & Earl Grey Chocolate Mousse and Lemon Yuzu Meringue Eclair to go, for some breakfast at Madison Square Park that is in close proximity to the bakery. Everything is fresh and super delicious.
Great coffee and pastry. I got a raspberry croissant and it was super fresh and delicious. Interior is truly sophisticated. Highly recommend!
In short,
Good bakery. Few seats. I tried it and moved on.
With a few more details,
Great location and nice entry way.
Staff seemed to have low moral although they were pretty friendly. They didn’t have much knowledge on what the main favorites are.
Lemon yuzu eclair tasted good. Creme inside was yummy and marshmallow on top was soft. The pastry was a bit dry or maybe it was baked a while ago though.
The display case was a bit foggy and seemed to be made out of plastic or plexi. The look of baked goods to the eye comes before the mouth and flavor and that look was a bit unappealing. Hope it gets replaced by a proper glass panel to make those goodies shine.
Anyway overall it was ok but not as good as I expected it.
Good bakery. Few seats. I tried it and moved on.
With a few more details,
Great location and nice entry way.
Staff seemed to have low moral although they were pretty friendly. They didn’t have much knowledge on what the main favorites are.
Lemon yuzu eclair tasted good. Creme inside was yummy and marshmallow on top was soft. The pastry was a bit dry or maybe it was baked a while ago though.
The display case was a bit foggy and seemed to be made out of plastic or plexi. The look of baked goods to the eye comes before the mouth and flavor and that look was a bit unappealing. Hope it gets replaced by a proper glass panel to make those goodies shine.
Anyway overall it was ok but not as good as I expected it.
A French bakery with a Brunch Bistro built in. The croissant twist to brunch favorites is executed well. The flavors are interesting but the crunch of the croissant adds a fun mouth feel. Their desserts are good but eclairs were a little dry for our liking. Their Mimosas are presented deconstructed but that doesn't add any difference to the experience. The have a few outside tables as well. Overall a decent experience for midrange price.
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