Grand Hotel Menaggio

What else is there to say besides perfection! This hotel has some of the best views of the lake, is centrally located and right beside the ferry and bus! Extremely clean, great breakfast, and fabulous staff! Got engaged in Menaggio staying here and spent our honeymoon here. That’s how great this place is!

I do not recommend this hotel. The location, views and pool are a are all fabulous. However, I'm sorry to say that's all I can say that was good about our experience at this hotel. My husband and the two other couples with whom we traveled were all very disappointed with our accommodations and experience here. One of the things that drew us to this hotel was the charm of the historic Italian design. While the building itself was interesting, we found the interior throughout was dull, outdated, and had offensive smells that were worsened by strong and constant bombardment of air fresheners that were always present in the common areas and rooms. The staff was reluctant to help, were generally unwelcoming and sometimes down right snooty. We did not feel welcome at any point during our stay. The restaurant had a decent "free" breakfast buffet. However, the food for lunch and dinner (non buffet) was boring, not fresh, tasteless and not what you'd expect it to be. As one example, my pasta with Bolognese sauce tasted suspiciously like Chef Boyardee from a can and the gnocchi was rubbery and bland.

This hotel is spectacular and so special to my husband and I! We spent time here for both our engagement and our honeymoon and couldn't have felt more spoiled and pampered throughout the entirety of our stay! The staff is so kind and helpful, the views and access to Lake Como are breathtaking, and the proximity and walkability to Menaggio is absolutely perfect. Grand Hotel Menaggio will always be on our list to stay at anytime we are blessed to visit Lake Como in the future and I highly recommend it to anyone looking for a luxury hotel at a very fair price.

I would describe the hotel as dated Italian grand. That’s not a criticism, i personally really enjoyed the hotel and it was exactly as I expected. If you want totally refurbished and fancy, try the Grand Hotel Victoria up the road, but it will cost you at least double. The location is great as the ferry terminal is next door and you can catch a 15 min ferry to both Belagio and Veranna, which are beautiful. The only real problem I had with the hotel was the staff, and specifically the bar staff. They seemed to favour Italian families in the level of service. We had lunch on our last day and 3 out of 5 tables were complaining. Different menus offered depending if your face fitted, and different rules regarding plastic or glass around the pool. I would recommend the hotel but do not stand for shoddy service, ask to see the manager as we did.

The location, just on the lake with no road in between, is great. The service level in the restaurant and the bar is poor, too low for a hotel in this price category. Some team members had a heated discussion in front of guests, the restaurant manager let them discuss. In the bar is it hard to order, some waiters just don’t care. That is a pity for such a beautiful hotel.

2.5 star hotel with a 5 star pool and lake view. The loud kids (into the night) and people on their phones at the pool. The staff was generally unhelpful and I felt unwelcome and unwanted. Birds were eating the breakfast buffet and walking on bread as well. The rooms should have been updated at least 20 years ago, especially the bathrooms. It is definitely a 2.5 star hotel hiding behind the amazing location.

Lovely relaxing break at this excellent hotel. The staff were amazing, attentive, and friendly. The rooms were good, okay, a bit dated but we didn't come to spend time in the hotel room. The room was clean, the bed was comfy, which is the main thing, good sized rooms with high ceilings, plenty of storage space and were tidied daily. The bathroom and shower were clean and again tidied daily.
The Breakfast Buffet was plentiful with lots of options. The omelettes were delicious.
Nice bar, and the cocktails were great (try the whiskey sour👍👍)
Would have liked to try the Hotel Restaurant, but most of the courses were fish/meat based, and as my wife is a vegetarian, I missed out too. Not a problem as the town of Menaggio had plenty of places to eat.
The Hotel even 'provided' us with some extra evening entertainment, thunderstorms and hailstones.
Recommend this hotel and jump at the chance to visit again.

Amazing staff, great helpful service. Great location right next to the ferry terminal. They do a great job of shuffling the cars as well. All the staff was very friendly and for as old as the hotel is. The rooms are in great shape!