Lively chain restaurant serving American seafood standards amid New England-themed decor.
At a glance
#6 of 7 Restaurants in City of Industry #3 of 4 Family restaurants in City of IndustryLocalGuideWorld score: 4.20
Rating breakdown
-
5 ★58%
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4 ★21%
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3 ★10%
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2 ★6%
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1 ★5%
Quick facts
- What is the rating of Red Lobster?
- Red Lobster is rated 4.2 out of 5 based on 1,211 reviews.
- How does Red Lobster rank in City of Industry?
- Red Lobster is #6 of 7 Restaurants in City of Industry by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Red Lobster located?
- Puente Hills Mall, 17601 Castleton St, City of Industry, CA 91748, United States — 0.1 km from the center of City of Industry.
- How can I contact Red Lobster?
- Phone: +1 626-965-5112 · Website: redlobster.com
Food - 3/5
Sirloin steak lacked any beef flavor and was not great. Mashed potatoes were meh, passable. Steamed brocolli tastes like frozen broccoli that was poured into boiling water.
However, seafood here is actually good. Well, it's to be expected from a seafood restaurant. Nothing extraordinary, but it's enjoyable. And once with friends or family, the experience of food is more of a secondary.
Service - 5/5
Service was really good. My family and I were very well attended by our waiter. The manager also came to our table to assure our satisfaction. Any questions we had were answered with politeness.
Atmosphere - 5/5
Very family friendly. The dull primary colors used in the inside do not cause any sensory overloads and are soothing to the eyes. The interior design mimicking that of northeastern coastal is really unique to many restaurant chains. The subtle nautical themes give life. And the music is safe and low enough to enjoy any conversations over the table.
Sirloin steak lacked any beef flavor and was not great. Mashed potatoes were meh, passable. Steamed brocolli tastes like frozen broccoli that was poured into boiling water.
However, seafood here is actually good. Well, it's to be expected from a seafood restaurant. Nothing extraordinary, but it's enjoyable. And once with friends or family, the experience of food is more of a secondary.
Service - 5/5
Service was really good. My family and I were very well attended by our waiter. The manager also came to our table to assure our satisfaction. Any questions we had were answered with politeness.
Atmosphere - 5/5
Very family friendly. The dull primary colors used in the inside do not cause any sensory overloads and are soothing to the eyes. The interior design mimicking that of northeastern coastal is really unique to many restaurant chains. The subtle nautical themes give life. And the music is safe and low enough to enjoy any conversations over the table.
The menu has added many new dishes. The lobster remains as delicious as ever, and the grilled shrimp is full of flavor. However, the roasted potatoes were just average, not quite tender. Overall, it was a delightful dining experience, making for a wonderful Friday night!
I usually don't come to this location but did not feel like driving too far. Next time, I'll do the drive. Worst service ever. From the moment we sat down, our server had an attitude and seemed miserable. He hardly came to the table to check on us. I'm not sure if it was cause we had a small child, and he did not want to deal with it or what. He went to every other table perfectly fine, so I'm not sure what his problem was. If you do decide to come here be prepared to wait, for everything. There was a long wait to be seated even though there were multiple tables open and the food took forever to come out.
Service staff was attentive yet unobtrusive. The shrimp and scallop skewers plate was delicious! The scallops were cooked perfectly; not rubbery at all. I got it with the garlic butter sauce and thought it was an excellent choice. I have a capsaicin allergy so felt something the moment I bit into the coleslaw. I thought it a bit weird to have a spicy coleslaw. Just not my thing. Coleslaw for me is meant to be sweet and tangy. Overall, still a great dining experience.
Again OMG I love Red lobster. The food was outstanding the shrimp was to die for. And the Margaritas are amazing.
Evelyn made our evening feel very welcoming and very comfortable. Her service was top-notch, the food was outstanding, and our evening experience warm and comfortable.
Was not like it used to be. No one at front counter to sign you in for a while. Staff came and went at the counter, but never said anything. We will be with you, just a moment, someone is coming or anything to show we appreciate your business. We will be right with you. Had to wait quite a while to be seated. Many empty tables were seen. Nobody was bussing the dirty ones. Finally, we were able to be seated. Prices have gone up considerably. Guess it depends on what you order. It was that fish and chips plate. The cod was like a sponge and FULL of grease. Once it hit the bottom of my stomach. The evening was over. The other dishes were ok. Nothing to write home about. The complimentary cheese biscuits were warm and tasty. They offer a bar with a seating area. A couple of handicap parking spots in front by entrance. The parking lot is smaller size and rather tight with adjoining restaurants. Small seating area in the lobby area. Seating outside for waiting but close to banister, making it difficult to walk by people seated.
There's not too many seafood restaurants around. We had lobster steak baked potato brussel sprouts everything was really good. Cooked perfection. The service was excellent.
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