Historic, high-end hotel offering plush quarters, plus fine dining, a spa, a wine bar & river views.
At a glance
#1 of 9 Historical landmarks in Québec City #2 of 23 Tourist attractions in Québec CityLocalGuideWorld score: 4.70
Rating breakdown
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5 ★76%
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4 ★18%
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3 ★3%
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2 ★1%
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1 ★1%
Quick facts
- What is the rating of Fairmont Le Château Frontenac?
- Fairmont Le Château Frontenac is rated 4.7 out of 5 based on 20,770 reviews.
- How does Fairmont Le Château Frontenac rank in Québec City?
- Fairmont Le Château Frontenac is #1 of 9 Historical landmarks in Québec City by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Fairmont Le Château Frontenac located?
- 1 Rue des Carrières, Québec, QC G1R 4P5, Canada — 0.1 km from the center of Québec City.
- How can I contact Fairmont Le Château Frontenac?
- Phone: +1 418-692-3861 · Website: fairmont.com
The rooms are nothing special. It's a room. The service was absolutely amazing. Everyone was amazing. I have never felt so taken care of in a hotel. The location is fantastic. Love love love. Had an amazing stay and will return simply for the fantastic service. 10/10!!
An excellent location in Old Quebec City. Staff are courteous and willing to assist. We had a small issue with Housekeeping - our room was not cleaned before the day staff left. We called the Services, who promptly addressed the situation. Unfortunately they provided the turn-down service. We had to call a second time to have fresh cups and coffee delivered to the room for the morning.
All other aspects of our stay were handled in a professional manner.
All other aspects of our stay were handled in a professional manner.
As always, a most enjoyable experience. The building and facilities are excellent, but the quality that makes it stand out from all other hotels is the staff. Friendly, competent and tolerant of my sorry attempt at French. They do not seem to be acting, they are genuinely welcoming.
The location in Quebec City could not be better. Experience was good, however the room and bathroom were terribly small for the cost. I understand that older hotels have smaller rooms, but perhaps the furniture layout could be modified. My wife and I could not pass each other at the foot of the bed, and had to wait for one of us to pass, and then the other could walk by.
The staff was excellent, helpful, friendly, and knowledgeable. Enjoyed working with them.
Breakfast Buffet was excellent. The food and service at the Champlain Restaurant were excellent, but would have rather ordered a la carte, than have a price fixe meal. We did know the format going in.
The bar was a good experience, but difficult to get in to, given such a large hotel, and such limited seating in the bar.
The staff was excellent, helpful, friendly, and knowledgeable. Enjoyed working with them.
Breakfast Buffet was excellent. The food and service at the Champlain Restaurant were excellent, but would have rather ordered a la carte, than have a price fixe meal. We did know the format going in.
The bar was a good experience, but difficult to get in to, given such a large hotel, and such limited seating in the bar.
Absolutely beautiful hotel with wonderful service. The concierge loaned us umbrellas on a rainy day. :) The wine bar is very cool, and the restaurant has beautiful views. Be sure to check out the history of the building on the lower level. It’s an historic place.
Everything was top notch! When I called to make the reservation they had asked if it was any special occasion that was bringing us there and I had indicated it was our first anniversary and we really had not taken a honey mood so this was like our mini moon. The upgrade and chocolate covered strawberries were such a great surprise. Everyone at the hotel were so helpful and accommodating and it was just such a beautiful hotel, we didn't want to leave! We love the city of Quebec too - such a cool vibe. We will definitely be back!
Much gratitude!
Val & Paul
Much gratitude!
Val & Paul
This is a beautiful, iconic hotel in a great location. The service is excellent and the food and beverage offerings are amazing. We had a nice sized room, but I was surprised that a hotel of this caliber did not offer amenities such as slippers and robes. Also, some of our friends complained that the size of their rooms were so small that they were unacceptable so beware of that. Otherwise, highly recommended.
I love this hotel. The staff were always friendly and helpful. The room is excellently appointed with modern touches that pay homage to the history and culture behind the establishment. And of course it just looks amazing inside and outside everywhere. I would always want to stay here when I visit Quebec City.
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