Centre Infotouriste de Québec

Wir haben super Infos bekommen und eine Karte voller individueller Empfehlungen. Dominique kennt viele Tipps und hat wirklich Spaß an seinem Job, das hat uns super gefallen!

'My gosh, what a place' I think, every single time I remember this place. Why?

- the worst smelling toilets I came across, everybody was wearing a mask or covering their noses and not because of the past pandemic
- a very rude girl (brunette, shoulder hair, a bit stocky, 5'7 tall and mid '20s) who did not even listen to me when I asked her a simple question and asked me to join a queue to learn the answer to my question. What was her role there? Because door usher she was not. She made me think of some retarded and full of importance commies with her negative attitude. Not good. If you do not like your summer job, do not take such a job, missy. You bring nothing positive towards this institution.

Great place to get detailed tourism information and the staff is very friendly. Took the walking tour and it was amazing.

The information center in Quebec City falls short in providing adequate accessibility options, despite its role in catering to a large number of tourists. While they did offer information about a pharmacy and a nearby bathroom, it was disappointing to find that it was not handicap accessible, as I have previously mentioned in a separate review.

One would expect that a large building housing the city's information center would prioritize accessibility, but unfortunately, this was not the case. It is disheartening that they did not take the opportunity to provide a comprehensive list of accessible attractions and activities for visitors. Such a list would have been immensely helpful for individuals with mobility challenges, allowing them to fully enjoy their time in the city.

Considering the significant tourism industry in Quebec City, which includes numerous cruise ships with thousands of passengers, it is surprising that accessibility seems to be overlooked. On our cruise ship alone, with nearly 4000 people, a large majority of the population being over 60 years old, it is evident that a significant portion of visitors would require assistance in getting around. It is essential for the city to recognize this demographic and make efforts to accommodate their needs.

While it is understandable that the city's charm is maintained through its historical architecture and layout, it is crucial to strike a balance between preserving heritage and ensuring accessibility for all. A better effort needs to be made to include individuals who may not have the same mobility capabilities as others, allowing them to fully enjoy the city's offerings.

The information center, being a central hub for tourists, could play a significant role in improving accessibility. They have the opportunity to provide detailed information on accessible locations and attractions, helping individuals with disabilities navigate the city more easily. By offering accessibility mapping or guides, they could alleviate the challenges faced by those with mobility issues, ensuring a safer and more enjoyable experience.

In conclusion, the information center in Quebec City disappoints in terms of accessibility. The lack of a handicap accessible bathroom and the absence of a comprehensive list of accessible attractions highlight the need for improvement. With a large tourism industry and a significant number of visitors who may require assistance, it is crucial for the city and its information center to prioritize accessibility and make efforts to ensure that everyone can fully experience and appreciate the beauty of Quebec City.

We were misinformed with a bunch of things. Went a long way to see something which turned out we needed to book ahead etc so we just wasted our time.

Every minute that I called this location and spoke to Albert I got all the questions I needed answered. You would spend hours with me and then he would call back if I'm request as well. Amazing center! Great help. Made my trip enjoyable. Perfect resource for anyone that's looking for good information to get in and around Quebec City. I cannot emphasize enough how much patience he had to help me with all my questions and needs. He went above and beyond. I would give him a raise!!! Thank you Albert for making our stay amazing!! Naresh, first time traveler to QC.

This is where we met for our walking tour. Tours Voir Quebec

Very nicely organized place. This is the place you go to for any information regarding tourism. They even had one of the tour guide company which has 3 tours to offer. I personally will be driving a scooter just because it feels more lively to me. All the information about scooter, tours they have. They even have maps of the area and maps of the island and waterfall. Q