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Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.

At a glance

Rating breakdown

  • 5 ★36%
  • 4 ★21%
  • 3 ★18%
  • 2 ★3%
  • 1 ★22%
100 William St, New York, NY 10038
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Quick facts

What is the rating of Starbucks?
Starbucks is rated 3.5 out of 5 based on 161 reviews.
Where is Starbucks located?
100 William St, New York, NY 10038
How can I contact Starbucks?
Phone: (212) 509-9709 · Website: starbucks.com
Amanda Reyes
The morning staff has been very rude the last few times I visited this location. One morning I waited almost 45 minutes for a drink I ordered on the app. When asked if they had my order lined up I was dismissed very abruptly even though other customers were walking in and receiving drinks before mine. I will not be visiting this location anymore, the girls there sour my mood every time. I am disappointed in their service and how they handle guests. The Starbucks location across from Zuccotti Park has become my new Starbucks with better customer service and a more positive atmosphere.
CHENYU YAN
Worst Starbucks staff I have ever seen. Worse than large costumer volume places like airport or train stations. They tried to reach their customers with interesting attitude and silly laughing. NO customer service at all and they look like from same family or network with no manners. Starbucks could just shut the shop down if they do not want business nearby. Have no choice to be here just because they close the shop downstairs of my building. Not surprised at all when saw so many negative reviews.
Carlton Williams
Courtesy goes a long way i wish i had my glasses i won't be asking for help. needless to say, i don't want to go around touching out patron drink looking for mines since you made the drink i understood you would be best person to ask for help...
S A
I only drink Colombian and green coffee. Yes that’s right. But I whenever I have no access to quality coffee, Starbucks does the job 🤣🤣🤣 .. My visit to this location was pretty cool, the female employee with the visor hat, who had her hair in a bun (brown/orange) color, and crescent moon/star pendant on her necklace was the employee who attended me. I think her name start with a D. She was very helpful, polite, and professional. And she definitely know how to put a smile on all her customers. Keep up the great job !
meek milly
Every time i go to this starbucks it’s always something , but this time just made me not want to go back .
The young hispanic woman was making my drink and i usually don’t look like that but i was paying attention this time . I get my drink with no fruits because drinking it with the seeds is not it for me , As she makes my drink she clearly didn’t follow the directions on the cup and proceeded to put fruits in the drink . So im just waiting for the drink to be done because she followed no directions on the cup , no extra strawberry refresher juice or no strawberries . As she realizes it said no fruits and she made the drink incorrectly she tries to used to drink with fruits shaken up in and pours the cup with lid half on trying not to get fruits in , Now im sitting there like dumbfounded. The other lady who behind the counter looks back at her and looks at me clearly seeing what she did and waits then asks me what’s wrong and i stated theres seeds in my drink , she asks if i want the young lady to remake and i stupidly say yeah sorry. The lady who asked rolls her eyes .The lady who made the drink then says rudely “ i literally took them out “ in which she clearly didn’t . She then remakes the drink with no effort without fruits and uses the same cup she poured the old drink in , so there ended up being multiple seeds in my drink anyways . Super unprofessional and inconsiderate won’t be coming back to this location because of how rude staff is .
Айза Кытахова
Literally the worst staff I have ever seen! So rude and non-professional! Not friendly staff and they seem like they are forced to work there. I recommend you to choose other Starbucks location if you don’t wanna ruin your day!
Omi T
This has become my go-to Starbucks. The staff has always been super friendly, kind, and professional. Out of all the Starbucks I have tried they make the best oatmeal here. Starbucks you should give all the staff here raises. It's a very small location that gets a lot of business.
Dakota's D&D
I wish I could give them zero stars.
A bunch of ratchet individuals.
They throw so much shade on their supervisor. It is so disheartening to listen to.
The cashier crystal needs an hearing aid.
Everytime I'm in there she F*&^k up your name.
If she doesn't understand what you told her she Put " For here on your items " or uses an asterisk if she is not feeling your energy!

Where do they find these people .

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