At a glance
#23 of 23 Transportation services in New YorkLocalGuideWorld score: 2.46
Rating breakdown
-
5 ★15%
-
4 ★6%
-
3 ★3%
-
2 ★9%
-
1 ★67%
Quick facts
- What is the rating of Top View Tours Times Square West Pickup?
- Top View Tours Times Square West Pickup is rated 1.9 out of 5 based on 78 reviews.
- How does Top View Tours Times Square West Pickup rank in New York?
- Top View Tours Times Square West Pickup is #23 of 23 Transportation services in New York by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Top View Tours Times Square West Pickup located?
- 740 8th Ave, New York, NY 10036, United States — 1.0 km from the center of New York.
Top View totally disappointed me.. except for our 3rd driver (Brian I). In the middle of a protest the bus could not get through (I understand that) but Top View ticket agents would not help us to find a different route to get to a bus! They were rude, didn’t have time (because they were not making a sale off of us) and one even rolled his eyes because we asked a question— yelled Ho to 8th street! Finally walked back to 8th street where we started from- got on a second bus and the driver couldn’t drive because the seat was broken and his foot could not reach the peddle 🫣. We sat there waiting for about 15 min listening to them make calls, curse each other out, and finally another bus Brian I loaded us all on his bus! We hated to get on but we had invested a 100$ in this . Let’s just say Brian I was the nicest and coolest driver! He made conversation and tried to brighten up our day — even though there was NO HEAT on the bus nor did the plugs for the phone chargers work! Top View deserves a one star and Brian I deserves 10 stars!
Kore, our guide, was AWESOME. It was my first time doing the tour at NIGHT and it was quite an experience! It's totaly different. No sun, all the lights from the city! We left at 10:30 and came back around midnight! Crossing the Manhattan Bridge was fun and seeing all the lights of Time Square and also Broadway street was magical!
Lots of fun during this tour, our tour guide “James” was amazing explaining every area, building, and the history of the city. The tour took at minimum of an hour and a half. 100% recommended, this was our first time in NY and we loved it, worth every penny.
The extra - James is a great singer and sang some Sinatra during the ride!!!!!
The extra - James is a great singer and sang some Sinatra during the ride!!!!!
The tour bus was excellent, clean, and provided a comfortable experience. The night tour guide was entertaining, and they didn't require us to use headphones. They mentioned that the tour duration is 1.30 hours, but it may be shorter if there's no traffic. We paid $29 each for 2 adults, and our child went for free. However, we noticed some agents selling the night tour at $19, but they added a $10 service fee. Despite that, we had a great time and thoroughly enjoyed the tour.
Tips are accepted by guide and they normally split it between Driver.
Tips are accepted by guide and they normally split it between Driver.
🤮 DON'T. 🤮 They don't know what a reservation is. They just hustle and sell and totally ignore your reserved booking, so you will stand in line for your oversold, "reserved" tour for 2 hours while they keep selling more tickets onto the fully booked tour.
Their foreign language audio tour loop is cracked. It randomly goes back to English even when tuned to other languages.
Their uptown bus uits at 4pm, so if you want to hit Central Park, the MET, and the Natural History Museum, just don't use them. You'll be stuck hiking 30 blocks on your own.
Get an MTA pass and ride the Staten Island Ferry.
Their foreign language audio tour loop is cracked. It randomly goes back to English even when tuned to other languages.
Their uptown bus uits at 4pm, so if you want to hit Central Park, the MET, and the Natural History Museum, just don't use them. You'll be stuck hiking 30 blocks on your own.
Get an MTA pass and ride the Staten Island Ferry.
I am currently standing in line for a boat tour that was supposed to start at 3pm, it is now 3:30. This tour company is a mess! They are disorganized and don’t offer any customer service. The people selling the tours are so kind, this review is not a reflection in them.
The busses don’t run on time and don’t have enough room for everyone. We Constanta Ku had to wait for another bus to accolade
Our 6 person party. Also the audio tour just give basic info you can find on Google. The audio volume doesn’t work.
As for boat tour to the Statue of Liberty, it’s disorganized. We got to the area at 2:30, got scanned and stool in line under the beating sun. No shade provided what’s so ever. The tour has you make reservations but these are non existent. We reserved for 3 pm buts still waited over 30 minutes to board! The same thing happened with the night tour!
DO NOT BOOK WITH THEM! Go with Big Bus tours!
Disorganized, messy, and rude! Beware!
The busses don’t run on time and don’t have enough room for everyone. We Constanta Ku had to wait for another bus to accolade
Our 6 person party. Also the audio tour just give basic info you can find on Google. The audio volume doesn’t work.
As for boat tour to the Statue of Liberty, it’s disorganized. We got to the area at 2:30, got scanned and stool in line under the beating sun. No shade provided what’s so ever. The tour has you make reservations but these are non existent. We reserved for 3 pm buts still waited over 30 minutes to board! The same thing happened with the night tour!
DO NOT BOOK WITH THEM! Go with Big Bus tours!
Disorganized, messy, and rude! Beware!
This tour bus was pretty awesome! We loved being able to see all of the sights in NYC and that we could hop on and hop off as needed. The bus was clean-HOT but clean. We had to sit inside for our first trip because it was raining but I thought it was awesome that they provided us with ponchos!
This was an initially crazy experience for us as we had paid for the tickets online but didn't download the app which is needed for the QR codes. The people who are managing the admission refused to let us take the ride until we produced the codes. So we ended up downloading the app and loading the order and fetching the codes. Beware that the codes once scanned by one of the guys, marks it as used. So always scan just before boarding the bus.
The bus itself is cramped with little leg room that would pose some serious challenges for an airline and the seats are hard ones with absolutely no cushion. Perhaps it is so because it is an open top bus and subject to weather conditions. The 90 minutes of torture makes you want to jump off the bus mid tour. It also means you lose interest in the tour and are more focused on comfort. You cannot stand up while the bus is in motion and there is nothing to hold on to either. Make sure you don't carry any big backpack with you as it take up the premium space. After about 90 minutes of this, you end up with crushed nuts and a frozen stiff A$$, lower thighs and no circulation in your legs. Not to mention the hot sun beating down on you. If you take the later ones, there is at least a cool breeze from the ocean.
The automated audio tour is good though they could stop blasting the loud music in between, the tour audio is set at a lower volume while the music is not. The ride is pretty rough with the famed NYC traffic and be prepared for sudden stops and jerky ride and hold on to your jewels and enjoy the experience.
The bus itself is cramped with little leg room that would pose some serious challenges for an airline and the seats are hard ones with absolutely no cushion. Perhaps it is so because it is an open top bus and subject to weather conditions. The 90 minutes of torture makes you want to jump off the bus mid tour. It also means you lose interest in the tour and are more focused on comfort. You cannot stand up while the bus is in motion and there is nothing to hold on to either. Make sure you don't carry any big backpack with you as it take up the premium space. After about 90 minutes of this, you end up with crushed nuts and a frozen stiff A$$, lower thighs and no circulation in your legs. Not to mention the hot sun beating down on you. If you take the later ones, there is at least a cool breeze from the ocean.
The automated audio tour is good though they could stop blasting the loud music in between, the tour audio is set at a lower volume while the music is not. The ride is pretty rough with the famed NYC traffic and be prepared for sudden stops and jerky ride and hold on to your jewels and enjoy the experience.
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