Key Food Marketplace

Great store,just wish delivery service was faster.I waited 5 hours,missed appointment s.I wish that didn't happen but it did.Other than that ,I would call them again.Staff so great ,too.😔

Found mold in my fruits. The date was the 20th of October and I bought the 19th of October. This is unacceptable.

It’s okay to buy water and last-minute necessities from, but like others have said, it’s too ridiculously overpriced to regularly grocery shop here.
I would note that I would not buy any of the premade meals that they keep on the hot plates as I have previously and ended up biting into an acrylic nail that was in my food and was very obviously not mine.
They also say that they close at 10, but what they mean is that they LOCK UP at 10 and ACTUALLY close at 9:50. If you arrive later than 9:45 you very closely run the risk of not being allowed in even if you only have one or two items you need.

the prices in this market are scandalously high,
I made a purchase here.

and I wanted to see the price change, I went to another market,
there the price was 1 times lower than here,
even many times when we made purchases here, the food was expired.

Basically, at the end of May, I made a significant purchase at this location. However, upon returning home, I recognized an infestation of bugs within the dirty boxes I was given and bags. When I brought this to a managers attention, on 7/10/2023, after weeks of attempting to speak to someone, he told me that he did not believe me, cursed me out and hung up on me. He refused to give me his name. I have proof of calls, complaints and no one is giving me the owner’s information. To add to this, these groceries were for my mother and my six younger siblings, while she was preparing for a kidney transplant. Comments were initially made the night of my purchase, asking why I was making a size-able purchase. My mother was sick and groceries are expensive. I wanted to ensure she could peacefully recover. Absolutely unacceptable. I recognize the owner is answering comments on here and hope that he reaches out to me. I’ve been trying for months to reach him. I’m afraid to visit the store, due to the verbal assault that I faced at the hands of a manager. Please help me and make this right.

I continue to be racially profiled by the security guard at the store. I am actually a local who lives a block away and nonetheless I get treated as if I am thief every time I show up to the store. My girlfriend tried to record a video of the guard literally following up aisle by aisle until we checked out. Absolutely disgusting behavior and hope management gets fired for allowing this type of staff.

Store is conveniently located and has a wide variety of products one would require for a day to day grocery needs. No complaints and have been going here for 7 years now. Would only recommend if store hours can be extended to 11PM.

I'm editing my 5 star review to 1 star because of the loss prevention person following me around peering into my bag. This happened before and I tried my best to look past it, however it just happened again about 19 minutes ago. This is the only grocery store in bay ridge where this happens to me. I feel humiliated every time this happens. I came here for the decent prices compared to other stores. I can't deal with the anxiety any more, i turn my head and i just see him right behind me like i shopped here for half a decade why is this happening to me?