Gap Factory, Forest Heights: Photos, Reviews & Location

At a glance

#2 of 4 Clothing stores in Forest Heights #2 of 3 Men's clothing stores in Forest Heights

LocalGuideWorld score: 4.30

0.0 km from the center of Forest Heights

Rating breakdown

5 ★53%
4 ★30%
3 ★10%
2 ★4%
1 ★3%

6800 Oxon Hill Rd #180, Forest Heights, MD 20745

gap.com

(301) 567-1286

Quick facts

What is the rating of Gap Factory?: Gap Factory is rated 4.3 out of 5 based on 354 reviews.
How does Gap Factory rank in Forest Heights?: Gap Factory is #2 of 4 Clothing stores in Forest Heights by LocalGuideWorld score (rating weighted by number of reviews).
Where is Gap Factory located?: 6800 Oxon Hill Rd #180, Forest Heights, MD 20745 — 0.0 km from the center of Forest Heights.
How can I contact Gap Factory?: Phone: (301) 567-1286 · Website: gap.com

I’m customer at this store for years but I had a bad experience yesterday. I had a bad customer service. The lady persuaded me to open a store card and gave me 40 percent discount on my purchase. I did the application. I asked her if it’s approved or not. She told me they’ll contact me in 10 business days. Her answer is very irritating. I asked her again if it’s denied or not. She keeps saying it’s not decided yet. So I paid. She told me “If you don’t wanna buy it , you can cancel the purchase! ” in a very rude way. she is very disrespectful! She was very rude. She thought we were like ignorants. She clearly shows that she doesn’t care.

jewel dickson 2023 Aug 18

LaTrenda or LT was amazing, excellent customer service her manager, however, I was highly disappointed in him. He was not pleasant, but LaTrenda save the day.

Blue Bird 2022 Sep 02

Good prices best staff

Rochelle Cobb 2022 Jun 16

First time at this store. The staff were pleasant and greeted me upon entry. Every one was helpful. Able to find items easily. Made a return and obtained a refund from an online purchase; extremely fast and successful.
Great sales throughout the store and items in the required size were a bonus. In addition, I was able to complete a new online purchase to procure the items returned in a larger size at a cheaper price 🙃.

Kev keepingitreal 2021 Jun 16

Store was neat and clean. Nice style of clothes, great prices and staff was very attentive.

Lily Dobson 2021 Mar 21

Delores is AWESOME!! She helped me find cute stuff for my baby boy’s first day of school tomorrow. I didn’t know what to get, advised me.
She was kind, friendly & I felt very comfortable with her.
She is a great team member you guys have. Thankful for her!!

Tasha Smith 2019 Aug 07

I love this store! They had a lot of great finds and nice prices for children. The store seems like they always are running at least a 50% off sale. Also sign up for coupons because whatever the sale is you can get an additional 25%. Check out there clearance section as well. I like this one better than the one in Old Town. Friendly staff and more of a variety in clothes for teens.

Amy Stein 2019 Apr 20

The staff is very friendly. The store however is complete and utter chaos. They have women’s, men’s and children’s section but limited in all areas. If you want a tee shirt or sweatshirt with the GAP logo on it this would be the place to go but if not you would be better off at the sale rack at a regular GAP store.

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Gap Factory

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