At a glance
Rating breakdown
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5 ★52%
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4 ★7%
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3 ★2%
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2 ★2%
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1 ★36%
Quick facts
- What is the rating of Bridgeway Diagnostics?
- Bridgeway Diagnostics is rated 3.4 out of 5 based on 42 reviews.
- Where is Bridgeway Diagnostics located?
- 1910 E Samford Ave, Auburn, AL 36830
- How can I contact Bridgeway Diagnostics?
- Phone: (334) 539-5700 · Website: 2bridgeway.com
I won’t go anywhere else. I have always had great experiences here. The techs always put me at ease (they’re great) and the office is so clean and nice. I’ve had multiple
MRI’s, CT’s, ultrasounds, and mammograms. I do not at all understand the negative reviews, other than some people will never be satisfied. If I ever move, I would drive back to Bridgeway.
MRI’s, CT’s, ultrasounds, and mammograms. I do not at all understand the negative reviews, other than some people will never be satisfied. If I ever move, I would drive back to Bridgeway.
I recently had my mammo exam at Bridgeway. I was in and out within 30 minutes. The staff was amazing and the facility was beautiful. I received my letter within a couple of days of my exam. I will never go anywhere else.
Large comfortable waiting room FILLED with people. No one being called back. Long line to register. They seem woefully understaffed. Tech gave me a flippant response when I asked why they are so slow. Been here an hour already with nothing done. Go to the new freestanding hospital if you need imaging services.
Never will I step foot in this place again ! Took a friend to urgent care they sent him here for a CT scan, what they failed to mention was pack a lunch as they are so slow . The receptionist was rude and unprofessional . Needs to find a different job , they are quick to snatch up a co pay but what about my time it’s worth something. I wouldn’t bring my dog here , I love my dog , I love my friend as well but come on over 3 hours !
And if you look at the reviews they never answer the bad ones only the good ones from years ago . Makes you wonder what happened ? This place is awful
And if you look at the reviews they never answer the bad ones only the good ones from years ago . Makes you wonder what happened ? This place is awful
The facility and personnel were very professional and I was in and out in a short period of time. The young lady that administered the test made me feel comfortable and was very professional. My appointment was on Tuesday August 1st and I was told to wait 24 to 48 hours for the results to be read and sent to my doctor. I spoke with a lady at the facility today and she apologized and informed me the technician hadn’t read my results yet. I had this test done as a preventative measure but with this amount of lag time if there was something serious measures could have been taken to prevent the chance of a cardiac emergency. I totally expect to hear the results from Doctor tomorrow.
I went today as a walk-in for a pelvis ultrasound. Was greeted immediately by the front desk lady that sat towards the back. She was very helpful getting my information and had a great personality. I didn’t have to wait long to be seen. The ultrasound tech was just as friendly and explained everything that I needed to do and she was going to do, and she was extremely thorough with the examination and had a great bedside manner. I was highly pleased with my experience at Bridgeway. Great Office and Great Staff!!
Tech was great.
The two desk girls, no customer service skills.
I can’t figure out why I’ve paid $400 for an MRI and $283 for an ultrasound when my insurance covers most of these things.
My husband also called his insurance and was told his copay for an MRI was $100 and they tried to charge him $500. ?????? I
The two desk girls, no customer service skills.
I can’t figure out why I’ve paid $400 for an MRI and $283 for an ultrasound when my insurance covers most of these things.
My husband also called his insurance and was told his copay for an MRI was $100 and they tried to charge him $500. ?????? I
Clean and spotless, ample parking, plenty of room in the waiting area with comfortable chairs. Check in was prompt, and the technician, Katie, was thorough and professional. There are dressing rooms with lockers. The open MRI was much appreciated. Only downsides: a 3.5% surcharge is applied with any payments via credit card, so bring cash or check. Also, no Apple Pay, which I have come to prefer in the age of COVID.
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