Adam Storey
Latest Reviews
Surfari Water Park at The Grove Resort
Pretty close to how it's advertised. It's not a bad value for the space and beds you get. Overall it was a good stay and would go back. The pool, lazy river, and slides were good. The room had lots of space and was a nice place to come back to after long days in the parks.
Don't leave money in the rooms. When you check in it says they won't go in your room, only every 4 or 5 days. They go in daily to empty the garbage. I had room 3110 and had to really pull on the door for it to close. The cleaning staff left it open( I wasn't expecting anyone to even go in) fortunately most of my money was in the safe, I couldn't even get a sorry from the desk they just blamed the cleaning crew. I wasn't looking for anything just a sorry. I requested no more cleaning service, but they still went in and left the door not closed again.
I paid extra for a view side, but it was main floor with bushes, not a big deal but ask before paying extra. Another annoyance was I tried to add 3 days to my stay at check in but I had to go through my online booking. They double charged my debit card, but the reservation was made with a c/c that I wanted for points and insurance.
Don't leave money in the rooms. When you check in it says they won't go in your room, only every 4 or 5 days. They go in daily to empty the garbage. I had room 3110 and had to really pull on the door for it to close. The cleaning staff left it open( I wasn't expecting anyone to even go in) fortunately most of my money was in the safe, I couldn't even get a sorry from the desk they just blamed the cleaning crew. I wasn't looking for anything just a sorry. I requested no more cleaning service, but they still went in and left the door not closed again.
I paid extra for a view side, but it was main floor with bushes, not a big deal but ask before paying extra. Another annoyance was I tried to add 3 days to my stay at check in but I had to go through my online booking. They double charged my debit card, but the reservation was made with a c/c that I wanted for points and insurance.