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I had a complain when I went here because I found a hair under my country fried steak and I discovered it when I had eaten almost half of it, I told the waiter and he just came and pick my plate, I was waiting because I thought he was going to give me a new one or offer me a refund but he just gave me a 4 dollar discount for food quality. I was very disappointed because I've worked on restaurants where if that happens they not only remake your food but they don't charge for it. So I not only ended up hungry but paid almost the full price, the worst is that I was talking about it to a coworker and he told me that it happened when he went to this place , to him and someone else of his family.
I might give it another chance because the food Was great, county fried steak delicious, the chicken and waffles were awesome as well, If you go with your kids don't order kids pizza is not good. But since someone else had the same issue with the hair on the food I don't really trust the quality control, besides it's not the cheapest diner.