Gejza Molnár
Latest Reviews
Eurowings
Totally unprofessional customer service!
Due to a booking mistake done by my company, my suitcase was left out from the original booking. Ideally you would pay the difference and follow-up with your flight. That didn't happen, because of large waiting times at the check-in desks and few customer service representatives. I missed my flight. No compensation at all, the passenger is at fault as usual - suggesting follow-up flights for 3x higher price than the original booking or use other carrier. Very well done. 👏
In the end, I used totally different and cheaper transportation methods to get home.
Due to a booking mistake done by my company, my suitcase was left out from the original booking. Ideally you would pay the difference and follow-up with your flight. That didn't happen, because of large waiting times at the check-in desks and few customer service representatives. I missed my flight. No compensation at all, the passenger is at fault as usual - suggesting follow-up flights for 3x higher price than the original booking or use other carrier. Very well done. 👏
In the end, I used totally different and cheaper transportation methods to get home.