Nic Lim

Supposedly the happiest place on earth. The obsession with 3pm check in, the lobby full and no queue at the check in counters. The contrast of the 2 photos at 245pm is Industry standard but in modern days, something to think about if 3pm is the unbreakable rule or let everyone check in early to spend more at the park as they have more time? And, not to mention that travellers may have been on the road for a while with toddlers along, tired and hungry, the restaurants don’t accept walk-ins, and no other casual dining option. And after check in at 3pm, got to wait another 15-20 mins for the room to ready. It is ridiculous how when I see the other families’ children waiting once again at the lobby. Finally we have the room and then when we go to the lift, the bell staff just asked us to take the next lift as she and another guest take one.

Room 4-5 stars, nice sea theme. Ikeda at the gift shop was also good, lastly my experience brightened up by indoor spa and massage service that was very good.

Amended my ratings from 0 stars to 4 stars based on Takashi Kubo San being very courageous, walking up to me during check out and mentioned he read my comments, I think always sincere to accept feedback and make change deserves encouragement, especially in this culture, never easy for young people to accept feedback make changes but ganbatte 💪🌹