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Do De Li
2023 Aug 26
Horrible experience. To start, I found a fly in the side dish that served with my noodles. When I brought this to the attention of the waiter, her response was dismissive, and she initially walked away without addressing the issue. After some persistence, she replaced the dish but without an apology. What's worse, when I asked for her name and expressed my desire to speak to the manager, she refused both, displaying a rude and arrogant attitude. The lack of concern for customer satisfaction and the unprofessional behaviour of the staff are concerning. I hope the restaurant takes this feedback seriously and reevaluates their customer service approach. Every customer deserves respect and courtesy, regardless of the situation.