Anastasia Chernikova

We celebrated my husband’s birthday at this hotel last week. The views from our suite on the 43rd floor were the best you could wish for in Chicago. The service was impeccable and exactly what you would expect from a five-star hotel. I appreciated their chat where the team was able to accommodate our requests so fast. We got a birthday in-room cake and another one from the restaurant for our breakfast on the birthday day. Special thanks to David, who was welcoming and made us feel at ease when we arrived and made our stay smooth and pleasant. Overall, a great experience and is worth another visit 😇