Patrick Gohier

Having come from a nearby (Portage) Walmart auto care center that won us over from competing tire shops, this location has had the complete opposite effect. You need an appointment for any tire work done, but it typically takes 4-7 calls (with associated time on hold) to get ahold of them to set up an appointment, then for a significant portion of our "appointments" they are running so far behind that they don't pull the car in until 45+ minutes after the appointment, so they're effectively running the place like a doctor's office. Completely normal for shops to have the occasional bad day, but issues, mistakes and delays are the pattern at this location.