Zia
Latest Reviews
Gravis Berlin Mitte
Avoid. These people were a nightmare to deal with it - they do not answer email after email after email, sent my computer to my in-person delivery address without even bothering to check it was the same address for mailing (it isn't), and without me signing off on it, and then proceeded not to respond to emails about it after it got lost.
They were also wildly rude in person - one of the guys there obviously has some form of pressing psychological issue and kicked off our conversation by informing me in a rage that he couldn't tell what was wrong with the computer "just by looking at it." I pointed out that this wasn't a service that I or anyone else was asking for (....?). I was dropping off the computer for a diagnosis, and at no point asked him to diagnose it on the spot just by looking at the computer. Of course I wouldn't ask him to do this - why would I? I would want him to open it and see what was wrong. The interaction was so unacceptably absuive that I had to immediately call it to a halt, and ask to speak to another person, explaining to this genetleman that it was unprofessional to treat a customer as a punching bag. This should surely be obvious.
All this was in response to dropping off a computer for a standard repair. Good lord. So much drama, and so much unprofessionalism. These people are a nuisance, take your business elsewhere.
They were also wildly rude in person - one of the guys there obviously has some form of pressing psychological issue and kicked off our conversation by informing me in a rage that he couldn't tell what was wrong with the computer "just by looking at it." I pointed out that this wasn't a service that I or anyone else was asking for (....?). I was dropping off the computer for a diagnosis, and at no point asked him to diagnose it on the spot just by looking at the computer. Of course I wouldn't ask him to do this - why would I? I would want him to open it and see what was wrong. The interaction was so unacceptably absuive that I had to immediately call it to a halt, and ask to speak to another person, explaining to this genetleman that it was unprofessional to treat a customer as a punching bag. This should surely be obvious.
All this was in response to dropping off a computer for a standard repair. Good lord. So much drama, and so much unprofessionalism. These people are a nuisance, take your business elsewhere.