Terry Collins

Hmm. Maybe if I drank alcohol I could experience the euphoria of the Andino Hotel shared by some other reviewers. Personally, I felt very let down. It's true there are lots of smiles from the staff, but honestly not much consideration for the guests behind them in the hotel policies. The place is super cute on the surface. The room itself was lovely but at $600 for one night I wasn't expecting the scratchy college dorm room cotton/elastin jersey sheet - or the unwelcome "wake up" at 8:00AM by the mini bar checker barging into the room despite the "do not disturb" sign being the door. She said someone must have turned it around... Really? That wouldn't be good either. I think they come and wake you up because although breakfast is served until 10:00 (where you will wait ten minutes for someone to finish replacing bowls at the buffet while you stand by), check out is also 10:00!!! A 10:00AM check out in my opinion is reserved for youth hostels and two star hotels, not four star hotels that charge five star rates. I shouldn’t forget to mention the bag of trash from other rooms right at our door at 9:50AM. Nothing says “please go soon” like someone else’s garbage showing you the way out. The Andino delivers three star service at best. On the bright side, the Al Fuego restaurant was excellent and it's easy to park underneath the hotel, if you have reserved a place in advance. That’s important because there is absolutely no one to help you with your bags, but there are a couple of self-service cart-things in the garage. Otherwise, there was a reason Andino was the only hotel in Sankt Anton with a room last minute for a Friday night. Shop early, shop elsewhere for a place to stay but definitely try the Al Fuego restaurant.