Henry Goldberg

As an ex-employee I can still report their billing makes a lot of mistakes. When I worked there I had to get HR involved in correcting bills to conform to the insurance. And now billing through my current insurance is also screwed up. There are departments that still have separate billing information systems and although my insurance is in the MyChart system it can be missing in another system. And the billing notices are sent out well before any insurance would have had a chance to process the claim. And they keep coming - even with different billing amounts! I am also reminded of the turn over of billers who worked in my old department. When you talk to them they seem to mean well, but dealing with this system is infuriating.